Results 281 to 290 of about 6,219,766 (319)

Customer needs and customer values

2020
Erik Kostelijk, Karel Jan Alsem
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From Customer Profit to Customer Value

2017
This chapter provides a holistic view from customer profitability to customer value creation. In particular, it discusses a fuller range of measures of these two dimensions and their use to monitor corporate performance. Customer profit and customer value are two interrelated concepts, but there exists priority conflict.
openaire   +1 more source

Customer Satisfaction and Customer Value

2023
openaire   +1 more source

Customer-to-Customer Value Co-Creation: A Customer-Dominant Framework of Value

Journal of Global Marketing
Nguyen Bac Nguyen, João Menezes
openaire   +1 more source

Customer-Value

Controlling, 2020
openaire   +1 more source

Customer Value

2004
  +4 more sources

Examining the relationship between customer bonding, customer participation, and customer satisfaction

Journal of Retailing and Consumer Services, 2021
Fortune Edem Amenuvor, Henry Boateng, Ho-Taek Yi   +2 more
exaly  

Customer value = shareholder value

Ledelse i Dag, 1999
Grønholdt, Lars, Kristensen, Kai, Martensen, Anne   +2 more
openaire   +2 more sources

The impact of customer clubs on lifetime value of banking customers

International Journal of Electronic Customer Relationship Management, 2023
Saeedeh Rajaee Harandi, Neda Abdolvand, Mohaddese Arjmand   +2 more
openaire   +1 more source

A Framework of Analyzing Customer Value by Customer Value Matrix

International Journal of Industrial and Systems Engineering
Yun Ning Liu, Kai Fu Yang, Hao Wei Yang, Hsin Hung Wu   +3 more
openaire   +1 more source