Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value. [PDF]
Vuong XC, Vu TMT, Trieu DA, Vu TT.
europepmc +1 more source
Between public service and market: Portraying the bifront university in a platformized world
Abstract This paper contributes to the international debate on the changes affecting recruitment and orientation processes toward higher education. Based on qualitative research involving 19 Italian public universities, the study analyses the transformations in communication, recruitment and orientation activities within platformization and increasing ...
Marco Pitzalis +2 more
wiley +1 more source
A probabilistic framework for effective battery energy storage sizing in microgrids with demand response. [PDF]
Alamir N +4 more
europepmc +1 more source
Is the well‐known phrase ‘small is beautiful’ true of small transnational education institutions?
Abstract The purpose of this research is to consider the potential attractiveness of operating a small international branch campus (IBC). Drawing upon resource‐based and legitimacy theories, we examine the strengths, weaknesses, opportunities and threats associated with the business model that is based on having a small institution size.
Stephen Wilkins, Joe Hazzam
wiley +1 more source
Dynamic service analytics capabilities and service firm performance: Exploring the mediating roles of adaptive and customer-linking capabilities. [PDF]
Huang Y, Zhang K, Chen X.
europepmc +1 more source
Abstract Academic misconduct appeal services have quietly emerged within China's education marketplace, with commercial agencies promoting themselves on social media to assist international students facing misconduct hearings. While existing research on academic integrity has emphasized prevention and detection, far less attention has been paid to what
Gengyan Tang +2 more
wiley +1 more source
Explainable AI-driven customer churn prediction: a multi-model ensemble approach with SHAP-based feature analysis. [PDF]
El Attar A, El-Hajj M.
europepmc +1 more source
Prioritizing Feasible and Impactful Actions to Enable Secure AI Development and Use in Biology
ABSTRACT As artificial intelligence continues to enhance biological innovation, the potential for misuse must be addressed to fully unlock the potential societal benefits. While significant work has been done to evaluate general‐purpose AI and specialized biological design tools (BDTs) for biothreat creation risks, actionable steps to mitigate the risk
Josh Dettman +4 more
wiley +1 more source
Classification of customer retention using hybrid SVC-SDNN to enhance customer relationship management. [PDF]
Ishaq M +5 more
europepmc +1 more source
ABSTRACT This systematic review analyzes 109 studies from top business journals, exploring the connection between leadership and sustainability, including key leadership styles, emerging trends, and challenges in integrating sustainability into organizational strategies and operations.
Muzhar Javed +3 more
wiley +1 more source

