Results 261 to 270 of about 6,632,168 (281)

Customer Value

Controlling, 2005
openaire   +1 more source

Customer Engagement Behavior: Theoretical Foundations and Research Directions

Journal of Service Research, 2010
Peter C. Verhoef, Vikas Mittal, Doreén Pick   +2 more
exaly  

Understanding Customer Satisfaction and Loyalty: An Empirical Study of Mobile Instant Messages in China

International Journal of Information Management, 2010
Kwok-Kee Wei, Zhaohua Deng, Yaobin Lu
exaly  

The Impact of Customer-to-Customer Interaction and Customer Homogeneity on Customer Satisfaction in Tourism Service—The Service Encounter Prospective

Tourism Management, 2007
Cedric Hsi-Jui Wu
exaly  

Customer Engagement as a New Perspective in Customer Management

Journal of Service Research, 2010
Werner J. Reinartz, Peter C. Verhoef, Manfred Krafft   +2 more
exaly  

Customer Values

2013
openaire   +2 more sources

Business Intelligence in Online Customer Textual Reviews: Understanding Consumer Perceptions and Influential Factors

International Journal of Information Management, 2017
Xuequn Wang, Yibai Li
exaly  

The Role of Customer Engagement Behavior in Value Co-Creation

Journal of Service Research, 2014
Matthew Alexander, Elina Jaakkola
exaly  

Creating Enduring Customer Value

Journal of Marketing, 2016
Werner J. Reinartz
exaly  

Customer Loyalty in the Hotel Industry: The Role of Customer Satisfaction and Image

International Journal of Contemporary Hospitality Management, 2000
Dwi Suhartanto, Jay Kandampully
exaly