Results 251 to 260 of about 6,632,168 (281)

Customer Value

2023
openaire   +1 more source

Customer-Value

Controlling, 2020
openaire   +1 more source

Examining the Relationship Between Customer Bonding, Customer Participation, and Customer Satisfaction

Journal of Retailing and Consumer Services, 2021
Fortune Edem Amenuvor, Henry Boateng, Ho-Taek Yi   +2 more
exaly  

The Moment of Truth: A Review, Synthesis, and Research Agenda for the Customer Service Experience

Annual Review of Organizational Psychology and Organizational Behavior, 2019
Helena Nguyen, Markus Groth, Anya Johnson   +2 more
exaly  

Understanding Customer Experience Throughout the Customer Journey

Journal of Marketing, 2016
Peter C. Verhoef, Katherine N Lemon
exaly  

Influence of Customer Engagement With Company Social Networks on Stickiness: Mediating Effect of Customer Value Creation

International Journal of Information Management, 2017
Mingli Zhang, Guo Lingyun, Mu Hu
exaly  

Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value

Journal of Service Research, 2010
Sebastian Tillmanns, Bas Donkers, Lerzan Aksoy   +2 more
exaly  

eWOM: The Impact of Customer-to-Customer Online Know-How Exchange on Customer Value and Loyalty

Journal of Business Research, 2006
Thomas Gruen, Andrew J Czaplewski
exaly  

Customer Satisfaction and Customer Value

2015
openaire   +1 more source

Customer Value

2015
openaire   +2 more sources