Results 21 to 30 of about 4,688,666 (310)
Daily deep acting toward coworkers: An examination of day‐specific antecedents and consequences
Journal of Organizational Behavior, 2021 Correspondence Hadar Nesher Shoshan, Department of Psychology, University of Mannheim, A5, 6 C-103 D-68159, Mannheim, Germany. Email: hneshers@mail.uni-mannheim.de Summary Emotional labor in coworker interactions is a prevalent phenomenon in everyday ...
Hadar Nesher Shoshan, Laura Venz
semanticscholar +1 more source
Deep Temporal Analysis for Non-Acted Body Affect Recognition [PDF]
IEEE Transactions on Affective Computing, 2022 Affective computing is a field of great interest in many computer vision applications, including video surveillance, behaviour analysis, and human-robot interaction. Most of the existing literature has addressed this field by analysing different sets of face features. However, in the last decade, several studies have shown how body movements can play a
Danilo Avola +4 more
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Customer Mistreatment of Local Restaurants in the Context of Gastronomy Tourism
Istanbul Business Research, 2023 This study aims to determine the mediating role of surface acting and deep acting in the effect of emotional exhaustion through customer mistreatment cognitive rumination. The research universe consists of local restaurants within the scope of gastronomy
Erdem Baydeniz
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Multi-Lingual Dialogue Act Recognition with Deep Learning Methods [PDF]
Interspeech 2019, 2019 This paper deals with multi-lingual dialogue act (DA) recognition. The proposed approaches are based on deep neural networks and use word2vec embeddings for word representation. Two multi-lingual models are proposed for this task. The first approach uses one general model trained on the embeddings from all available languages.
Martínek, Jiří +3 more
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EXPLORING A REFINEMENT MEASURE OF DEEP ACTING ON BURNOUT
Studia Psychologica, 2014 Marie ANDELA +2 more
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Nurse Media: Journal of Nursing, 2022 Background: Emotional labor strategies are necessary for nurses to provide nursing care for society through friendliness, caring, and positive emotion. The results of a meta-analysis of emotional labor research have proven that previous studies focused ...
Resekiani Mas Bakar +3 more
doaj +1 more source
Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2019 Emotional labor research has focused on employees'interactions with customers that is a significant part of organizational life.It is a fact that during this interactions emotions are regulated and managedby employees.
Metin Reyhanoglu, Betül Balıkçıoğlu
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The Effect of Hotel Employees’ Emotional Labour on Interpersonal Counterproductive Work Behaviours [PDF]
African Journal of Hospitality, Tourism and Leisure, 2023 This research aims to shed light on the effect of hotels’ employees' emotional labour with its three levels (surface acting, deep acting and genuine emotions) on interpersonal counterproductive work behaviours.
Mohamed R. I. Mohamed +6 more
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Crisis in the valuation, emotional labor and occupational burnout among teachers of religion
Medycyna Pracy, 2015 Background: This article presents an analysis of the relationship between the crisis of values and in the valuation, the strategy of emotional labor, and occupational burnout in the group of lay teachers of religion.
Bogusława Lachowska, Karol Starczewski
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Faking it: a conceptual discussion on emotional labor, emotional dissonance and emotional intelligence [PDF]
, 2018 Emotional labor is a construct that is intertwined with the hospitality industry as employees are required to accommodate certain behavior or emotion to conform with the idea of providing excellent and sincere service to guests or customers.
Ibrahim, Mohd Zool Fadli +4 more
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