Results 281 to 290 of about 316,818 (309)

A consumer typology based on e-service quality and e-satisfaction

Journal of Retailing and Consumer Services, 2014
Abstract The increasingly systematic use of the Internet in consumers’ decision-making processes, coupled with the development of e-commerce, has led researchers and practitioners to examine issues concerning service quality and satisfaction in an online context.
Grégory Bressolles, François Durrieu, Sylvain Senecal   +2 more
openaire   +1 more source

Customers’ E-Satisfaction for Online Retailers: A Case in China

2012
Online retailers are facing increasing competitions, thus it is very important for them to attract and retain online customers. However, many factors can affect customer satisfaction in online retailing (E-satisfaction) environment. This chapter investigates the factors and their impacts on customer E-satisfaction in online retail (B–C, C–C) in China ...
Ruimei Wang, Tianzhen Wu, Weihua Wang
openaire   +1 more source

Identifying Key Factors influencing Internet Shopping Behavior for E-Satisfaction

Association of Marketing Theory and Practice Proceedings, 2013
With Internet shopping gaining more attention and momentum, a better understanding of the online consumer is now in the forefront of most retail strategies. The growth of online retailing or Internet shopping has provided the apparel industry with additional avenues to reach the consumer.
openaire   +1 more source

Managing self-service technology service quality to enhance e-satisfaction

International Journal of Quality and Service Sciences, 2015
Purpose– The purpose of this paper is to address, by integrating the self-service technology (SST) adoption and technology acceptance models, the service quality of self-service technologies (SQ-SSTs) by empirically testing a comprehensive model that capture the antecedents and consequences of SQ-SSTs to predict e-satisfaction in the context of digital
openaire   +1 more source

Carico immediato : Health Related Qualità of Life e Satisfaction Profile.

2007
Vedasi l ...
Cannizzaro G., Ferri V., Leone M., Maccarone B., CONSOLO, Ugo   +4 more
openaire   +1 more source

A CONCEPTUAL FRAMEWORK: E-SATISFACTION'S MEDIATION IN E-BANKING ADOPTION

In today's business landscape, the internet has evolved into an indispensable tool for various organizations, particularly within the thriving service sector. Its widespread integration has touched nearly every facet of human activities, including areas like dating, governance, commerce, education, communication, and banking.
Faridah, Binti Aziz, Jamaluddin, Bin Adnan, Aminah, Binti Abdullah   +2 more
openaire   +1 more source

Does health status mediate the association between food security and life satisfaction in Ireland: a cross-sectional observational study using 2018 Gallup World Poll survey data

Lancet, The, 2021
Hugo Melgar-Quiñonez
exaly  

Pengaruh E-Service Quality Terhadap E-Loyalty Melalui E-Satisfaction

Jurnal Dinamika Manajemen
ABSTRACT This research aims to determine the influence in the perspective of E-Service Quality, E-Loyalty and E-Satisfaction. This study used a quantitative method with the Partial Least Square (PLS) data analysis tool and assisted with SmartPLS 4.0 software. The subjects of this study were users of the Lazada e-commerce platform in Jambi City.
Effendi, Reza, Musnaini, Musnaini, Suyoto, Yohanes Totok   +2 more
openaire   +1 more source

E-Satisfaction in the Online Travel Context

2014
Lopes, Romeu, Abrantes, José Luís, Kastenholz, Elisabeth   +2 more
openaire   +1 more source

Spillover of workplace IT satisfaction onto job satisfaction: The roles of job fit and professional fit

International Journal of Information Management, 2020
Yi Wang
exaly