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Dimensions of E-service Quality: An Alternative Model

2008 Second International Conference on Future Generation Communication and Networking Symposia, 2008
With rapid growth of the Internet and the globalization of the market, companies accepted and adopted the new information and communication technology in the performance of their activities, not only to support traditional activities, but also to support those arising from new opportunities, mainly from the Internet.
Hongxiu Li, Reima Suomi
openaire   +1 more source

E‐service quality: a model of virtual service quality dimensions

Managing Service Quality: An International Journal, 2003
Service quality is increasingly recognised as an important aspect of electronic commerce (e‐commerce). Because the online comparison of the technical features of products is essentially costless, feasible, and easier than comparisons of products through traditional channels, service quality is the key determinant for successful e‐commerce. A conceptual
openaire   +1 more source

Time to add screening for financial hardship as a quality measure?

Ca-A Cancer Journal for Clinicians, 2021
Cathy J Bradley   +2 more
exaly  

The impact of e-service quality and information quality on perceived value in career guidance e-services for students

2017
Purpose. This paper aims at empirically examining a career guidance service in terms of e-service quality, information quality and perceived value. Methodology. E-survey is carried out by means of a questionnaire. The questionnaire was developed to assess through a linear regression analysis how students estimated a career service offered online in ...
Cobelli Nicola   +3 more
openaire   +1 more source

E-Service Quality In Digital Health Applications

Proceedings of the International Conference on Industrial Engineering and Operations Management, 2023
openaire   +1 more source

The Dimensions of E-Service Quality

2016
Mark Springer, Craig K. Tyran
openaire   +1 more source

A Literature Evaluation on E-Service Quality and Variables Affecting E-Service Quality of Websites: Tourism Sector

The latest point that direct marketing has reached today is the marketing made in the electronic environment where all the possibilities of communication are used. It is necessary for businesses to constantly measure their website service quality from the perspective of their customers and to determine which website feature has effect on customer ...
openaire   +1 more source

Issues with implementing a high‐quality lung cancer screening program

Ca-A Cancer Journal for Clinicians, 2014
James L Mulshine
exaly  

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