Results 261 to 265 of about 627,511 (265)
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Special Issue on Quality and e-Service
Business Process Management Journal, 2002openaire +1 more source
Loyalty toward online food delivery service: the role of e-service quality and food quality
Journal of Foodservice Business Research, 2019Dwi Suhartanto +2 more
exaly
A Conceptual Model of Service Quality
International Journal of Operations and Production Management, 1988exaly
Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector
Tourism Management, 2007exaly
Towards an e-Service Knowledge System for Improving the Quality and Adoption of e-Services.
Bostjan Sumak +2 moreopenaire +1 more source