Results 261 to 270 of about 42,486,174 (287)

The role of E-service quality in shaping online meeting platforms: a case study from higher education sector

Journal of Applied Research in Higher Education, 2020
PurposeIn this study, we have collected the response from 200 private university lecturers in Kurdistan Region of Iraq. In order to test the hypotheses, we have proposed structural equations modeling (SEM).Design/methodology/approachThe purpose of this ...
Ahmet Demir, Lubna Maroof, N. Khan, Bayad Jamal Ali   +3 more
semanticscholar   +1 more source

Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy

Library hi tech, 2021
PurposeThis study aims to investigate the role of e-service quality and e-trust for achieving e-loyalty among digital library users in the digital economy.
M. Anser, Mosab I. Tabash, A. Nassani, A. Aldakhil, Zahid Yousaf   +4 more
semanticscholar   +1 more source

Boosting E-Service Quality of Online Product Businesses Through It Leadership

2022 International Conference on Science and Technology (ICOSTECH), 2022
Boosting e-Service Quality of online product businesses is dependent on the mapping of application portfolios of IT services. Nonetheless, implementing procedures, systems, and mechanisms to manage IT resources is still partial, unspecific. To be precise,
Sandy Kosasi, Vedyanto, I. Yuliani, U. Rahardja   +3 more
semanticscholar   +1 more source

E-service quality on live streaming platforms: swift guanxi perspective

, 2020
Purpose In recent years, more and more e-retailers have adopted live streaming services to attract customers. Although the extant literature has mostly examined the motivations for live streaming usage, it remains unclear how to enhance customers ...
Min Zhang, Lin Sun, Fang Qin, G. A. Wang
semanticscholar   +1 more source

The mediating role of e-trust and e-satisfaction in the relationship between e-service quality and e-loyalty toward e-government services

Global Knowledge Memory and Communication
Purpose The purpose of this paper is to examine the mediating role of e-trust and e-satisfaction in the relationship between e-service quality and e-loyalty in the context of e-government services. Design/methodology/approach The data were collected via
Nour Qatawneh, Manaf Al-Okaily, Raghed Alkhasawneh, Abraham Althonayan, A. Tarawneh   +4 more
semanticscholar   +1 more source

The effect of e-service quality on Jordanian student's e-loyalty: an empirical study in online retailing

Industrial management & data systems, 2019
Purpose The purpose of this paper is to examine the dimensions of e-service quality, its effects on e-satisfaction and e-trust and its impact on behavioural and attitudinal loyalty in Jordanian youth users of online retailing.
R. Al-dweeri, A. Ruiz-Moreno, F. J. L. Montes, Z. Obeidat, Khaldoon M. Al-dwairi   +4 more
semanticscholar   +1 more source

Customer perceptions of e‐service quality in online shopping

, 2005
Gwo-Guang Lee, Hsiu-Fen Lin
semanticscholar   +1 more source

Time to add screening for financial hardship as a quality measure?

Ca-A Cancer Journal for Clinicians, 2021
Ya-Chen Tina Shih, Cathy J Bradley, Syed Yousuf Zafar   +2 more
exaly  

The Impact of E-Service Quality and Satisfaction on Customer Loyalty: Empirical Evidence from Internet Banking Users in Indonesia

, 2021
Ipang Sasono, Ahmad Jubaedi, Dewiana Novitasari, Nuri Wiyono, R. Riyanto, Oktabrianto Oktabrianto, Jainuri Jainuri, Hatoli Waruwu   +7 more
semanticscholar   +1 more source

Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria

Journal of Financial Services Marketing, 2022
O. S. Ighomereho, T. Afolabi, A. Oluwakoya   +2 more
semanticscholar   +1 more source