Results 221 to 230 of about 55,319 (255)
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Quality and Quantity, 2013
The study discusses the influence of greenwash on green word-of-mouth (green WOM) and explores the mediation roles of green perceived quality and green satisfaction. The research object of this study focuses on Taiwanese consumers who have the experience to purchase information and electronics products in Taiwan.
Ching-Hsun Chang +2 more
exaly +2 more sources
The study discusses the influence of greenwash on green word-of-mouth (green WOM) and explores the mediation roles of green perceived quality and green satisfaction. The research object of this study focuses on Taiwanese consumers who have the experience to purchase information and electronics products in Taiwan.
Ching-Hsun Chang +2 more
exaly +2 more sources
“Green” attributes and customer satisfaction
International Journal of Contemporary Hospitality Management, 2013Purpose – The purpose of this paper is to address issues of performance optimization through accounting for asymmetric responses of customer satisfaction to different types of product or service attributes: core, facilitating and “green” (eco‐friendly).
Lisa Slevitch +3 more
openaire +1 more source
2015
This chapter aims to identify those factors that determine green consumer satisfaction, having as the emerging point the definition of consumer behavior and the concept of sustainable development. The authors propose a new approach of the dimensions of the evaluation model for customer satisfaction including a new one, called The Green Dimension.
Violeta Sima, Ileana Georgiana Gheorghe
openaire +1 more source
This chapter aims to identify those factors that determine green consumer satisfaction, having as the emerging point the definition of consumer behavior and the concept of sustainable development. The authors propose a new approach of the dimensions of the evaluation model for customer satisfaction including a new one, called The Green Dimension.
Violeta Sima, Ileana Georgiana Gheorghe
openaire +1 more source
Impact of Green Human Resources Management on Job Satisfaction
2023Green Human Resources Management is the continuation of the Human Resources Management approach in a sustainable and encouraging way. With the pressure created by the increasing global competition with the pandemic period and the increasing environmental awareness of people in this period, the interest in sustainability and green management have ...
Baykal, Elif +2 more
openaire +2 more sources
Achieving acoustical satisfaction in a green building
The Journal of the Acoustical Society of America, 2006The Carnegie Institution’s Global Ecology Research Center at Stanford University has garnered many accolades, including the AIA’s Excellence in Sustainability Award. This building incorporates many ‘‘green’’ and energy-saving design features, mechanical systems, and materials. The occupants of this facility have given it high marks in U.C.
Ethan Salter +3 more
openaire +1 more source
2020
As a result of the recent focus on environmental sustainability in several different industries worldwide, the hospitality industry is increasingly adopting sustainable business practices such as ecolabelling or environmental management systems. The aim of this study is to evaluate the customer satisfaction resulting from the impact of green practices ...
Marco Savastano +2 more
openaire +1 more source
As a result of the recent focus on environmental sustainability in several different industries worldwide, the hospitality industry is increasingly adopting sustainable business practices such as ecolabelling or environmental management systems. The aim of this study is to evaluate the customer satisfaction resulting from the impact of green practices ...
Marco Savastano +2 more
openaire +1 more source
Do hotels' “green” attributes contribute to customer satisfaction?
Journal of Services Marketing, 2010PurposeThis paper aims to examine how “green” attributes contribute to hotel customers' overall satisfaction.Design/methodology/approachA qualitative study helped generate a list of the attributes that contribute to overall satisfaction with hotel services.
Giannelloni, Jean-Luc +1 more
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Customer Satisfaction in the Consumption of Green Products
2017This chapter aimed to identify those factors that determine the green consumer satisfaction, having as the emerging point the consumer behavior definition and the sustainable development concept. The authors propose a new approach of the dimensions of the evaluation model for customer satisfaction including a new one, called The Green Dimension.
Violeta Sima, Ileana Georgiana Gheorghe
openaire +1 more source
Towards green loyalty: driving from green perceived value, green satisfaction, and green trust
Sustainable Development, 2010AbstractThis study proposed four original concepts – green perceived value, green satisfaction, green trust, and green loyalty – and discussed their relationships. The results showed that enhancing green perceived value, green satisfaction, and green trust of customers can increase their green loyalty.
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Literature Review: Green Satisfaction
Nusantara Science and Technology Proceedings, 2022openaire +1 more source