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The Effects of Job Stress and Perceived Organizational Support on Turnover Intentions of Hotel Employees

Journal of Tourismology, 2017
The intention of employees to leave their work negatively affects the service process in hotel businesses. Therefore, various managerial practices are being implemented to increase employees’ intention to voluntary continue their work in the businesses ...
Özge Adan Gök, Yılmaz Akgündüz, Ceylan Alkan +2 more
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Evaluation of the Successfulness of A Green Program through Customer Perceived Quality, Brand Image, and Customer Satisfaction: A Case Study at Surabaya Plaza Hotel

Jurnal Manajemen dan Wirausaha, 2012
Every company try to build the brand image of their businesses by doing a green program as one of their strategies. This research aims to see the impacts of the implementation of a green program at Surabaya Plaza Hotel, Surabaya. 230 hotel customers were
Marsella Yeanette Hatane +2 more
doaj

OUTSOURCING OF HOTELS BUSINESS ENTERPRISES

Aktualʹnì Problemi Rozvitku Ekonomìki Regìonu, 2019
The article analyzes the features of outsourcing in the hospitality industry. Outsourcing implies the existence of business processes that are passed on the basis of the contract of a long period of another organization that simplifies any field of activity which is not basic for a hotel. But, of course, the transfer of certain functions to outsourcing
openaire +2 more sources

The carbon footprint of tourism businesses in Pavlodar region (Kazakhstan): Baseline assessment and decarbonization hot spots. [PDF]