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The impact of interactional justice on service evaluations in the banking context
Acta PsychologicaThis study examines the impact of interactional justice —informational justice and interpersonal justice—on customer service evaluation in banking. Through five scenario-based experiments with 921 Chinese non-banking adults, we systematically manipulated
Jinghan Liu +3 more
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“There is no justice, just us”: Making mosaics of justice in social justice Human-Computer Interaction [PDF]
CHI Conference on Human Factors in Computing Systems Extended Abstracts, 2022 The concept of social justice in Human-Computer Interaction has become an emergent domain of practice and research across the past decade. Work has included research efforts into meeting the needs of under-served populations, providing method blueprints for inclusion of marginalised identities, and a call for greater consideration on how positive ...
Rosanna Bellini +4 more
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International Journal of Nursing Studies Advances, 2023 Background: Nursing shortage is a global and priority issue. Affective commitment has been identified as a key to retention in the workplace. Exploring the way to promote the nurse's affective commitment is necessary to maintain the nursing workforce and
Ayano Ito +3 more
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Frontiers in Psychology, 2022 This study tested the direct effects of Dark Tetrad traits on organizational and interpersonal counterproductive work behaviors (CWBs). We also examined the moderating effects of the three dimensions of organizational justice – distributive justice ...
Elena Fernández-del-Río +2 more
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Frontiers in Psychology, 2023 IntroductionAs a distinctive form of relational leadership, the impact of inclusive leadership on employee work behavior has been widely considered by scholars.
Lei Qi, Yuping Xu, Bing Liu
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Jurnal Psikologi, 2023 Theoretical and empirical evidence suggests that organizational justice impacts organizational cynicism, but the influence of its various dimensions is inconsistent.
Dewo Agung Nugroho Narosaputra +2 more
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Jurnal Aplikasi Manajemen, 2018 This study aims to test hypotheses developed by Lavengin and Mendoza (2013). This study aims to investigate the positive effect of performance feedback quality on perceived procedural justice and perceived interactional justice.
Febriana Dwi Rismayanti +2 more
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INTERDEPENDENCE BETWEEN INTERACTIONAL JUSTICE AND JOB SATISFACTION [PDF]
Management & Marketing, 2020 The objective of this study is to evaluate the role of interactional justice as an important predictor for job satisfaction. A survey method was used to collect usable data from 97 employees of the largest courier and postal service provider in ...
Mohd Ridwan ABD RAZAK, Enah ALI
doaj
SAGE Open, 2022 In this study, the concept of perceived organizational obstruction was discussed and the results of the perception of obstruction were determined with reference to social exchange theory perspective. In this context, we tested a moderated mediation model
Daimi Koçak, Gökhan Kerse
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Organizational justice and illness reporting among Japanese employees with chronic diseases.
PLoS ONE, 2019 PURPOSE:This study examined the association between perceived organizational justice (i.e., procedural justice and interactional justice) and reporting of illness to one's company (illness reporting) among Japanese employees with chronic diseases ...
Hisashi Eguchi +3 more
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