Results 31 to 40 of about 512,812 (340)

The moderating role of internal control system on the relationship between service quality of accounting information system and customer satisfaction: a study of some selected customers from commercial banks in Jordan

Uncertain Supply Chain Management
The purpose of this empirical study is to determine how Jordan's internal control system affects the efficiency of accounting information systems (AIS) services and client satisfaction. The study's goal is to shed light on how important a robust internal
M. M. Alibraheem, I. Siam, K. Al-Daoud, Abdel Rahman M. K. Alkhazaali, Bayan Mohammad Mustafa Freihat, Ahmad Y. A. Bani Ahmad, Khaled Adnan Bataineh, M. Zoubi   +7 more
semanticscholar   +1 more source

The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan [PDF]

Innovative Marketing
Despite extensive research and practice in the topic of customer relationship management (CRM), the hotel industry still lacks clarity on the effect of CRM on customer satisfaction performance.
Abdulrahman Al-Kharabsheh
doaj   +1 more source

The Moderating Effect of Role Stressor on the Influence of Evolutionary Process Change Factors on Internal Customer Satisfaction in Telecommunication in Jordan

, 2014
This study investigates the moderating effect of role stressor on the influence of leadership change, behavioral change, structural change, technological change and cultural change on internal customer satisfaction.
Sattam Jumah Al Sardia, H. Ahmad
semanticscholar   +1 more source

Developing a conceptual model for the internal data source to measure customer satisfaction [PDF]

, 2006
Traditional CSM approach is performed at certain frequencies. The gap between such events can be termed as a ‘blind period’, because customer satisfaction is left unobserved and unmanaged.
Al-Mutawa, T, Brinkman, WP, Eldabi, T
core  

The effect of customer experience on customer loyalty mediated by customer satisfaction and customer trust

Journal of Economics and Business Letters, 2023
Customer experience refers to the internal, subjective response to an interaction with a product or service. Customer loyalty demonstrates customers' deep commitment to resubscribe or make consistent and repeated use of a service or product in the future.
Mohammad Eryan Saputra, S. Sumiati, Agung Yuniarinto   +2 more
semanticscholar   +1 more source

Soft Robotic Excretory Care Simulator for Nursing Education: Functional and Perceptual Biomimetics Approach

Advanced Robotics Research, EarlyView.
A soft robotic simulator is developed to replicate the digital removal of feces (DRF), a sensitive yet essential nursing procedure. Integrating soft actuators, sensors, and a realistic rectal model, the simulator balances functional fidelity with perceptual realism. Engineering evaluations and nurse feedback confirm its potential to enhance training in
Shoko Miyagawa, Sota Suzuki, Shizuka Watanabe, Zebing Mao, Young Ah Seong, Toshinori Fujie, Tatsuhiro Horii, Kenjiro Tadakuma, Koichi Suzumori, Hiroyuki Nabae, Shingo Maeda   +10 more
wiley   +1 more source

Identifying best practices for customer satisfaction in an Indian restaurant [PDF]

, 2018
Customer satisfaction is a theoretical idea that involves various factors such as the quality of the product, the quality of the service provided, the atmosphere of the location where the customer purchased product or service, as well as the price of the
Kaur, Manjit, Silva, Dhammika
core  

Disentangling the relationships between denomination of origin regulatory councils activities and Spanish wineries' export performance

Agribusiness, EarlyView.
Abstract World markets for quality differentiated agri‐food products are highly competitive, presenting significant challenges for firms aiming to compete effectively. Government agencies and business organizations often implement various export promotion policies to address these challenges.
Nicolás Depetris‐Chauvin, Marta Fernández‐Olmos   +1 more
wiley   +1 more source

Internal Consistency Reliability Of Instruments Measuring Students Satisfaction As An Internal Customer (Application Of Factor Analysis) [PDF]

, 2011
Reliability is consistency of the instrument in measurement whatever it measures. There are different methods available for estimating internal consistency reliability base on a single administration of a given assessment.
Gaguk , Margono
core  

Behavior of Internal Customer in Family Business: Strategies and Actions for Improving Their Satisfaction

Frontiers in Psychology, 2017
Determining the relevant aspects of family businesses (FBs) that make them increasingly competitive is the main objective of researchers in this field.
Santiago Gutiérrez-Broncano, Pedro Jiménez-Estévez, María del Carmen Zabala-Baños   +2 more
semanticscholar   +1 more source