Results 41 to 50 of about 320,173 (310)

COMMUNICATION STRATEGIES, COMMUNICATION BARRIERS, ORGANIZATIONAL COMMITMENT AND CUSTOMER SATISFACTION AMONG THE INTERNAL CUSTOMER

International Journal of Law, Government and Communication, 2023
This paper analyzes the effect between communication strategy, communication barriers, organizational commitment, and customer satisfaction in service provision. Data collection was conducted to 308 internal clients at a local University. The data of this study was analyzed using descriptive statistics, correlation analysis, and regression analysis ...
Romlah Ramli, Nor Aziah Mehat
openaire   +1 more source

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS PELANGGAN (Study Kasus Pada Pelanggan Guest House Griya Putri Utari di Malang) [PDF]

, 2018
The purpose of this study is to understand what factors are considered for customers when choosing to stay at Guest House Griya Putri Utari Malang compared to other guest houses in Malang.
Anam, Khaerul
core  

Creating Shared Value as an Antecedent of Value Co‐Creation: B2B Relationships in the Agri‐Food Sector

Agribusiness, EarlyView.
ABSTRACT This study analyzes the effects of value co‐creation and creation of shared value in agricultural input marketing. This study used a sample of 178 agricultural companies in Costa Rica. The data were analyzed using partial least squares structural equation modeling (PLS‐SEM) with SMART PLS software. Our findings reveal the significant influence
Luis Ricardo Solís‐Rivera, Marcelo Royo‐Vela   +1 more
wiley   +1 more source

Analysing the Effects of Beef Supply Chain Practices on Customer Satisfaction in Tanzania [PDF]

International Journal of Management, Accounting and Economics
The purpose of the study is to analyse the impact of Supply Chain Management Practices (SCMPs) on Customer Satisfaction (CS) in Tanzanian beef industry.
Getrude Danieli
doaj   +1 more source

Reducing the delivery lead time in a food distribution SME through the implementation of six sigma methodology [PDF]

, 2009
Purpose – Six sigma is a systematic data driven approach to reduce the defect and improve the quality in any type of business. The purpose of this paper is to present the findings from the application of six sigma in a food service “small to medium sized
Nabhani, Farhad, Shokri, Alireza
core   +2 more sources

Mapping the Innovation DNA of Agribusiness Firms: A Multi‐Method Analysis of Strategic Capabilities and Performance

Agribusiness, EarlyView.
ABSTRACT Innovation is essential for competitiveness in agribusiness facing dynamic environments. This study examines how market orientation, marketing, relational, and social capabilities influence innovation performance. Using data from 751 Spanish firms and a multi‐method approach that integrates Structural Equation Modeling (PLS‐SEM), Necessary ...
Beatriz Corchuelo Martínez‐Azúa, Alvaro Dias   +1 more
wiley   +1 more source

Large Language Model in Materials Science: Roles, Challenges, and Strategic Outlook

Advanced Intelligent Discovery, EarlyView.
Large language models (LLMs) are reshaping materials science. Acting as Oracle, Surrogate, Quant, and Arbiter, they now extract knowledge, predict properties, gauge risk, and steer decisions within a traceable loop. Overcoming data heterogeneity, hallucinations, and poor interpretability demands domain‐adapted models, cross‐modal data standards, and ...
Jinglan Zhang, Xinyi Chen, Xu Ye, Yulin Yang, Bin Ai   +4 more
wiley   +1 more source

Internal marketing in the function of improvement of consumers satisfaction [PDF]

Marketing (Beograd. 1991), 2009
Changes in environment inflict the new conditions which need to be adjusted to, but which should be exploited too. Internal marketing is an area which provides possibilities for effective usage of personnel potentials and as such presents potential ...
Ratković Milijanka
doaj  

Relationships between Personal Traits, Emotional Intelligence, Internal Marketing, Service Management, and Customer Orientation in Korean Outpatient Department Nurses

Asian Nursing Research, 2016
Purpose: Current increase and complexity of medical tests and surgical procedures at outpatient department (OPD) require OPD nurses to have customer orientation focusing on various customers' interests and needs. The purpose of this study was to identify
Bogyun Kim, MSN, RN, Jia Lee, PhD, RN
doaj   +1 more source

An Employment Systems Approach to Turnover: Human Resources Practices, Quits, Dismissals, and Performance [PDF]

, 2012
Key Findings • Organizations using high-involvement work practices have lower rates of quits, dismissals, and total turnover, which in turn leads to higher rates of customer satisfaction.
Center for Advanced Human Resource Studies
core   +1 more source