Results 71 to 80 of about 320,173 (310)

When employer brand image aids employee satisfaction and engagement [PDF]

, 2017
Purpose – The purpose of this paper is to test whether employee characteristics (age, gender, role and experience) influence the effects of employer brand image, for warmth and competence, on employee satisfaction and engagement.
Davies, Gary, Mete, Melisa, Whelan, Susan   +2 more
core   +3 more sources

Leveraging Generative Artificial Intelligence to Enhance Carbon Performance in Supply Chains Through Green Product Innovation and End‐of‐Life Product Management: AI‐Driven Carbon Performance

Business Strategy and the Environment, EarlyView.
ABSTRACT This study illustrates how organizations reconcile their information processing capabilities with uncertainty within the supply chain (SC) through generative artificial intelligence (GAI) to achieve carbon performance (CP). A quantitative research methodology is applied, and 155 responses from manufacturing firms are analyzed through ...
Syed Muhammad Shariq, Roman Sperka, Saqib Shamim, Hassan Ali   +3 more
wiley   +1 more source

The Influence of Human Resource Practices on Internal Customer Satisfaction and Organizational Effectiveness

Acta Universitatis Danubius: Administratio, 2013
It is generally believed that the impact of Human Resource Practices on internal customer satisfaction can create comparative advantage for the organizational performance.
Irfan Ullah, Robina Yasmin
doaj  

CRITERIA OF MARKETING EFFECTIVENESS OF ONLINE STORES IN RUSSIA

Финансы: теория и практика, 2017
The marketing activity of any modern company impacts on its overall financial performance (average check, sales, profit) through non-financial indicators such as name recognition, customer satisfaction and loyalty.
Ya. I. Katkova
doaj   +1 more source

Internal Customer Satisfaction in Health-Care Organizations: A Multicriteria Analysis Approach

International Journal of Public Administration, 2014
The main aim of the presented research is to assess personnel satisfaction at the General Hospital of Chania (GHC), Greece, during the current economic crisis period. Data analysis is based on the MUltiplecriteria Satisfaction Analysis (MUSA) method, which is a multicriteria analysis model for collectively measuring customer satisfaction.
Ματσατσινης Νικολαος(http://users.isc.tuc.gr/~nmatsatsinis), Matsatsinis Nikolaos(http://users.isc.tuc.gr/~nmatsatsinis), Grigoroudis, Evangelos(http://viaf.org/viaf/106819812), Vasileios Fortsas(), Panagiotis Manolitzas()   +4 more
openaire   +2 more sources

Rancangan Perbaikan Kualitas Pelayanan Di Pusat Pelayanan Pelanggan Pt.x Dengan Pendekatan Model Servqual Dan Intqual [PDF]

, 2014
Telecommunications business competition in the era of globalization increase strictly. Good service quality becomes an important key to win the competition. The visitors' feedbacks of customer service centre PT. X indicate dissatisfaction with personnel
Nazaruddin, N. (Nazaruddin), Sinulingga, S. (Sukaria), Subahagia, M. (Margie)   +2 more
core  

Improving customer churn prediction by data augmentation using pictorial stimulus-choice data [PDF]

, 2012
The purpose of this paper is to determine the added value of pictorial stimulus-choice data in customer churn prediction. Using Random Forests and 5 times 2 fold cross-validation, this study analyzes how much pictorial stimulus choice data and survey ...
Ballings, Michel, Van den Poel, Dirk, Verhagen, Emmanuel   +2 more
core   +2 more sources

Are Ecosystems the Missing Link in Circular Transitions? Insights From a Comprehensive Literature Analysis

Business Strategy and the Environment, EarlyView.
ABSTRACT Although recent literature on the circular economy (CE) has highlighted the important role of ecosystems, there is still limited understanding of the main themes that characterize circular ecosystems. This study addresses this gap by combining a comprehensive topic modeling analysis employing latent Dirichlet allocation (LDA) with a systematic
Aline Gabriela Ferrari, Fabiano Armellini, Daniel Jugend, Davide Pulizzotto, Catherine Beaudry   +4 more
wiley   +1 more source

Study on Internal Service Quality, Job Satisfaction and Customer Satisfaction in Airline Industry

Journal of the Korea Society of Computer and Information, 2016
In this study, the basic concept of service profit chain was introduced based on the existing studies related to service quality of airline ground crew to find out how are customer satisfaction influenced by factors related to employees who provide service quality to the customers, such as internal service quality and job satisfaction. The data of this
Seung-Lee Kim, Young-Shin Cho
openaire   +2 more sources

To identify strategies for differentiating Kebabs Salateen within its market [PDF]

, 2018
The aim of this research is to identify strategies for differentiating Kebabs Salateen within its market. The head office of Kebabs Salateen is in Auckland. The company, Auckland Kebabs Limited, was formed in 2014 in Auckland.
Kaur, Simranjeet, Silva, Dhammika
core