Australasian Journal of Information Systems, 2017 Although considerable research has been conducted on the definition and classification of e-commerce business models, little research has integrated the support and impact of distinct transaction phases within e-commerce business models. Indeed, any channel design decisions depend on the arrangement of the three transaction phases, viz.
Maria Madlberger, Sabine Matook
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Investigating the Determinants of e-Banking Loyalty for Large Business Customers: Two Empirical Models [PDF]
Journal of Economics, Business and Management, 2013 The current research paper proposes two models for the determinants of E-banking Loyalty for large business customers. The results demonstrated that five main quality dimensions were identified for the e-banking portals: assurance, reliability, convenience and quality monitoring by the financial director of the company.
Anabela Fragata, Evangelos Moustakas
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MODELING OF CUSTOMER LOYALTY IN THE HOTEL AND RESTAURANT BUSINESS [PDF]
Вестник Алтайской академии экономики и права, 2023 L.A. Ponimatkina +2 more
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Community and Social Development Journalengagement and operational practices. This study critically examines how digital innovations—such as online ordering systems, mobile applications, and automated services—affect customer loyalty, focusing on the mediating roles of perceived risks and restaurant image.
Sarinya La-ong-in Thayarnsin
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A Loyalty Score Model Development in Credit Card Business [PDF]
Korean Journal of Applied Statistics, 2008 Heuiju Chun
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The impact of social identity of brand on brand loyalty development [PDF]
Management Science Letters, 2012 During the past few years, there have been increasing discussions on the impact of brand in business units. Many researchers have concluded that the best way to increase sales is to introduce the brand in society. In this study, we consider the impact of
Alireza Bakhshizadeh +2 more
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Indirect Relationship of Corporate Image, Organizational Culture, Employee Loyalty, and Business Performance among Private Business Organization: Structural Equation Modelling Approach [PDF]
International Journal of Academic Research in Accounting, Finance and Management Sciences, 2022 Zahir Osman +3 more
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The Influence of Customer Engagement Experiences Between Satisfaction and Loyalty Relationships on Freemium Business Model [PDF]
Proceedings of the International Conference on Business and Management Research (ICBMR 2020), 2020 Muhammad Rezky Rahmansyah +1 more
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Business models to create customer loyalty and generate profitability : Groupon’s case
, 2012 A Groupon é uma das empresas que mais rápido cresceu no mundo, no sector de ECommerce. Lançada em 2008, em Chicago, a Groupon está presente em 47 países, 5 continentes e mais de 750 cidades em todo o mundo. A empresa funciona como intermediária entre consumidores e comerciantes locais através da venda de descontos online.
Silva, Marta Oliveira
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Big data, brand loyalty, and business models : accounting for imprecision and noise in consumer preferences [PDF]
, 2015 This paper considers how context-independent data (content data) and context-dependent data (metadata) about consumer choices can capture brand loyalty and affect the creation of new business models. We find that metadata can provide more precise account of consumer preferences and more accurately predict future user choices by increasing the ...
Ganna Pogrebna
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