Results 31 to 40 of about 5,716 (217)
The Future of Retail Operations [PDF]
, 2020 Retailing consists of all the activities associated with the selling of goods to the final consumer. In this article, we review the research on retail operations published in Manufacturing & Service Operations Research (M&SOM) since 1999. We then
Caro, Felipe +2 more
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IEEE Access, 2022 This study investigates an omnichannel supply chain comprising a manufacturer with online retailing and a physical retailer that provides a shopping experience to consumers. To enhance this shopping experience, the supply chain also offers buy-online-and-
Guitao Xu, Kai Kang, Mengyao Lu
doaj +1 more source
Online retail returns management: Integration within an omni-channel distribution context [PDF]
, 2016 Online retail returns management: Integration within an omni-channel distribution context Purpose With the rapid growth of consumer sales being fulfilled through omni-channel retailing, this paper explores the subsequent impact on the levels of ...
Carlos Mena and Michael Bourlakis +3 more
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Estrategia omnicanal para no usuarios del e-gobierno [PDF]
, 2017 Las organizaciones públicas vienen incorporando canales de distribución para que los ciudadanos puedan acceder a los servicios públicos. Si bien existían elevadas expectativas en relación a la adopción del e-gobierno por parte de los ciudadanos, las ...
Medina Molina, Cayetano +2 more
core +3 more sources
Omnichannel retailing return operations with consumer disappointment aversion
Operations Research Perspectives, 2022 Product returns is a widespread phenomenon associated with online retailing, where both consumer behavior and retailers’ operation decisions are inextricable topics.
Yinhai Shen +3 more
doaj +1 more source
“All the world’s a shopping cart”: Theorizing the political economy of ubiquitous media and markets [PDF]
, 2014 Ubiquitous connectivity to networked information-communication technologies increasingly mediates social experiences of markets and retail environments.
Manzerolle, Vincent, McGuigan, Lee
core +3 more sources
What Drives M-Shoppers to Continue Using Mobile Devices to Buy? [PDF]
, 2019 Producción CientíficaThe aim of this work is to offer a better understanding of consumer continued intentions to use mobile devices to shop. An integrated model is developed to identify the drivers that lead m-shoppers to repurchase.
Rodriguez Torrico, Paula +2 more
core +2 more sources
CONSUMERS\u27 INTENTION TO USE OMNICHANNELS: SOUTH AFRICAN RETAIL STORES PERSPECTIVE [PDF]
, 2022 The fourth industrial revolution has transformed how we do things, including retailing and consumers\u27 shopping habits. Multiple devices equipped with multiple screens enable consumers to compare prices before purchasing goods or services.
Matlala, Ntswaki Petunia +2 more
core +2 more sources
Rapid fulfillment of online orders in omnichannel grocery retailing
EURO Journal on Transportation and Logistics, 2022 Establishing innovative fulfillment options for online orders has become a key challenge for bricks-and-mortar retailers. A mere focus on store sales is no longer affordable due to the competition by pure online players.
Christian Dethlefs +2 more
doaj +1 more source
Omnichannel experience: Towards successful channel integration in retail [PDF]
Journal of Customer Behaviour, 2019 This study examines omnichannel experiences in retail. The retail market has changed significantly since digitalisation: internet markets reveal price differences, provide product information, and offer comparison possibilities. The purpose of the present study is to theorise how retailers should integrate online and offline store channels to provide ...
Karjaluoto, Heikki, Tyrväinen, Olli
openaire +5 more sources