Results 121 to 130 of about 8,050 (197)

Account Managers Creation of Social Capital: Communal and Instrumental Investments and Performance Implications

open access: yes
Account managers invest in two distinct, compensatory social ties to achieve social capital, namely peripheral knowledge ties and implementation support ties.
Belschak, F.D.   +3 more
core   +1 more source

Organizational Citizenship Behavior and Tourist

open access: yesMuṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2012
Organizational citizenship behavior is a type of voluntary behavior that is displayed out of the person’s own willingness, without any extrinsic motivation. This behavior is beyond the predefined duties of the employee and is done for helping out the organization or the customer, and entails no compensation.
habib ebrahim pour   +2 more
openaire   +1 more source

The Adaptive Consequences of Pride in Personal Selling

open access: yes
Study 1 investigates the beneficial effects of experiencing pride. Pride was found to have two different effects. First, it increases salespersons’ performance-related motivations.
Belschak, F.D.   +2 more
core   +1 more source

Assessment and prediction of client-targeted citizenship behaviors among civil servants

open access: yes, 2012
Despite the rich body of empirical research on organizational citizenship behavior (OCB) and job attitude, little is known about citizenship targeted at clients and its attitudinal predictors.
Zoghbi Manrique Lara, Pablo   +2 more
core  

Organizational commitment and organizational citizenship behaviour: a study among public sector employees

open access: yes
Organizational commitment reflects employees’ dedication to their organization, while organizational citizenship behavior (OCB) entails voluntary actions beyond formal job duties.
Mohd Ali, Siti Shazwani   +2 more
core   +1 more source

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