Results 11 to 20 of about 73,252 (167)

PENGARUH NILAI PELANGGAN, FASILITAS DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN DI D’LADIES PADANG

open access: yesEconomica, 2016
This study aims to determine the effect of customer value, facilities and customer satisfaction to customer loyalty in D'Ladies Padang. The population in this study are still active members to gymnastics to D'Ladies are some 134 members. Samples taken
Yulna Dewita Hia
doaj   +2 more sources

Pengaruh Kualitas Pelayanan, Kepercayaan Pelanggan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Pada E-Commerce

open access: yesJurnal Manajemen Bisnis Digital Terkini
The rapid development of e-commerce in Indonesia has prompted attention to factors that can maintain business sustainability, especially in terms of customer loyalty. The literature study identified several determining factors, including service quality,
Arya Wibisono, Lukman Cahyadi
semanticscholar   +2 more sources

PENGARUH KEPUASAN PELANGGAN DAN KEPERCAYAAN PELANGGAN TERHADAP LOYALITAS PELANGGAN

open access: yesJURNAL MANAJEMEN MODAL INSANI DAN BISNIS (JMMIB), 2022
Customer loyalty is the loyalty of consumers to a product/service. Several factors that influence customer loyalty are customer satisfaction and customer trust. This study aims to determine the effect of customer satisfaction and customer trust on customer loyalty for drinking water in the KitaRO brand at the Putra Kitaro agent, Manna City, South ...
Febrianto Febrianto, Eti Arini
openaire   +1 more source

PENGARUH NILAI PELANGGAN KEPERCAYAAN PELANGGAN DAN BUDAYA PELANGGAN TERHADAP LOYALITAS PELANGGAN DI PASAR TRADISIONAL LANGOWAN

open access: yesJurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 2023
Pasar Tradisional Merupakan tempat bertemunya penjual dan pembeli serta di tandai dengan adanya transaksi penjual pembeli secara langsung dan biasanya ada proses tawar-menawar,bangunan biasanya terdiri dari kios-kios atau gerai, los. Tujuan penelitian ini adalah untuk mengetahui pengaruh Nilai Pelanggan Terhadap Loyalitas Pelanggan, untuk mengetahui ...
Sembel, Nadia Mita   +2 more
openaire   +2 more sources

Pengaruh Destination Image, Nilai Pelanggan, dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan

open access: yesJournal of Public and Business Accounting, 2023
Penelitian ini bertujuan untuk mengetahui apakah destination image, nilai pelanggan, dan kepuasan pelanggan mempunyai pengaruh terhadap loyalitas pelanggan. Metode pengambilan sampel yang digunakan pada penelitian ini adalah accidental sampling, dengan jumlah sampel pada penelitian ini sebanyak 80 Responden di Cafe Habbit Eatery Malang.
Lailatus Sa’adah, Yuyuk Liana
openaire   +1 more source

PERAN MEDIASI KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA PELANGGAN MARKETPLACE TOKOPEDIA

open access: yesJurnal Akuntansi, Ekonomi dan Manajemen Bisnis, 2021
The object of this research is a well-known marketplace, namely Tokopedia, with limited respondents in the city of Semarang. This research aims to determine the role of customer satisfaction as a mediating variable in influencing customer loyalty. The research sample was obtained as many as 100 respondents using a sampling technique, namely purposive ...
null Nirsetyo Wahdi, null Aprih Santoso
openaire   +1 more source

Pengaruh kualitas layanan, kepuasan pelanggan dan keterikatan pelanggan terhadap loyalitas pelanggan grab di Surabaya [PDF]

open access: yesJournal of Business and Banking, 2020
Customer Loyalty indirectly help companies to promote products or services to the people closest to them. This is will be greatly help the company to get new customers. To increase Customer Loyalty, the company is expected to improve the quality of services provided.
Bara, Fadela, Prawitowati, Tjahjani
openaire   +3 more sources

PENGARUH KEPUASAN PELANGGAN, BRAND IMAGE, DAN KEPERCAYAAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA MEMBERCARD

open access: yesEntrepreneurship Bisnis Manajemen Akuntansi (E-BISMA), 2020
This research was conducted to determine the effect of satisfaction, brand image and trust on customer loyalty at member cards. This research method uses questionnaire data collection techniques with the respondent data of 100 people. The process of distributing questionnaires to respondents was carried out online and publicly.
Dwi Apriliani   +3 more
openaire   +2 more sources

STRATEGI KUALITAS SERVICE TERHADAP PELANGGAN UNTUK MEMPERTAHANKAN PELANGGAN LAMA DAN MENARIK PELANGGAN BARU

open access: yesJurnal Serina Abdimas, 2023
Laundry is a service business that is very useful among Indonesian people at this time. In the midst of a busy community, one of their mandatory activities is often neglected. Piled up clothes and piled up cloth will make us more stressed. Because clothes are one of the mandatory needs that we always use everyday.
Simon Willy, Louis Utama, null Verawati
openaire   +1 more source

Sistem Informasi Pelanggan pada Bengkel Marno Jaya Motor

open access: yesEmitor: Jurnal Teknik Elektro, 2019
Sistem informasi pelanggan digunakan untuk membantu perusahaan dalam mengelola data setiap pelanggan yang ada baik itu yang baru ataupun lama. Seperti yang dialami pada Marno Jaya Motor yaitu terhambatnya proses pencarian data terhadap pelanggan lama ...
Khilyatin Ulin Fitri, Azizah Fatmawati
doaj   +1 more source

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