Results 11 to 20 of about 110,955 (315)
Tourism and HospitalityThis study investigates the multifaceted relationships between product innovation, customer satisfaction, and experience within the quick service restaurants (QSR) sector. Moreover, it explores the reciprocal dynamics, scrutinizing the impact of customer
Parikshat Singh Manhas +2 more
doaj +5 more sources
Customers’ Service Quality Expectations From Quick Service Restaurants [PDF]
The Retail and Marketing Review, 2021 The significance of service quality has gained a huge amount of concern in the service industry. This study provides the results of research carried out to identify the expectations of customers with respect to quality of services delivered by quick ...
Dr Harsha Vardhan G.
doaj +1 more source
An exploratory analysis of quick service restaurants using tidyverse tools in R [PDF]
Innovative Marketing, 2017 This study presents an exploratory analysis of Quick Service Restaurants (QSR) industry in the US during 2015 by using publicly available data and open-source R software.
Khalid M. Dubas
doaj +3 more sources
The adoption of self-service kiosks in quick-service restaurants
European Journal of Tourism Research, 2021 This study investigates factors influencing the customers’ decision to use self-service kiosks in quick service restaurants. A model incorporating Technology Acceptance Model and Satisfaction Model was developed to examine the relationships among trust, self-efficacy, perceived ease of use, perceived usefulness, perceived enjoyment, perceived value ...
Nazi Rastegar +3 more
openaire +3 more sources
Enlightening Tourism: A Pathmaking Journal, 2020 The primary rationale of this study is to examine the impact of innovation on customer experience (CP) and customer performance (CP) in the Quick Service Restaurants (QSRs).
Rajesh Singh +2 more
doaj +2 more sources
Cogent Business & ManagementThis study aimed to determine the interaction between internal and external factors of consumers indicated by perceived values, green products, and environmental behavior on customers’ decisions to purchase fast food restaurants’ eco-friendly products ...
Mukhammad Kholid Mawardi +4 more
doaj +2 more sources
The Future of Quick Service Restaurants
ITNOWAbstract Grant Powell MBCS recently spoke to Alana Abbitt, Vice President of Product Development at Miso Robotics, to learn how AI driven robotic technology is helping to revolutionise the fast food industry.
Grant Powell
openaire +2 more sources
Promoting Healthier Meal Selection and Intake Among Children in Restaurants: Protocol for a Cluster-Randomized Trial [PDF]
JMIR Research ProtocolsBackgroundUS children’s diets are high in calories and are of poor nutritional quality, and a likely contributing factor is the consumption of food from restaurants.
Stephanie Anzman-Frasca +8 more
doaj +2 more sources
ASEAN Journal on Hospitality & Tourism, 2022 The primary rationale of this paper is to understand the impact of Innovative practices (IP) on Customer Experience (CE) and Customer Satisfaction (CS) in the Quick Service Restaurant.
Priyanka Sharma +2 more
semanticscholar +3 more sources
Eighty-five percent of menu items from the six highest selling fast-food restaurants in the USA are ultra-processed [PDF]
Public Health NutritionObjective: While fast-food is typically considered highly processed, an analysis to demonstrate this has yet to be conducted. Therefore, the objective of this research was to examine the menu items and ingredients from six fast-food restaurant menus ...
Anthony J Basile +2 more
doaj +2 more sources