Results 31 to 40 of about 3,538,336 (195)

Evolution of Reference: A New Service Model for Science and Engineering Libraries.

open access: yesIssues in Science and Technology Librarianship, 2008
This article explores the different steps involved in adopting a new service model at the University of Arizona Science-Engineering Library. In a time of shrinking budgets and changing user behavior the library was forced to rethink it reference ...
Marianne Stowell Bracke   +2 more
doaj   +1 more source

The Role of the Electronic Service Desk in Enhancing Structural Capital at Tehran University of Medical Sciences During the COVID-19 Pandemic [PDF]

open access: yesبیمارستان
Background and purpose: In the current decade, the development of intellectual capital has emerged as a key driver for enhancing both individual and organizational performance.
Maryam Goodarzi   +8 more
doaj  

Analysis of IT Service Desk Applications Using the Servqual Method at The Republic of Indonesia National Library

open access: yesParadigma
The National Library has implemented an Electronic-Based Government System (SPBE) so that library service operations and operations for the national library staff have used a computerized system which results in the PERPUSNAS requiring centralized ...
Siti Nur Khasanah, Dewi Masyithoh
doaj   +1 more source

Conveying Complexity in Contemporary Academic Library Service Models

open access: yesPartnership: The Canadian Journal of Library and Information Practice and Research, 2020
This article will provide both practical and critical insights into contemporary library service practices using the UBC Okanagan service model redesign as a case study.
Barbara Sobol
doaj   +1 more source

The Effectiveness Dimensions of Intelligent Secretariat in Tehran University of Medical Sciences

open access: yesپیاورد سلامت, 2019
Background and Aim: The purpose of this study was to introduce a new model for indicator of letters in office automation of Tehran University of Medical Sciences.
Maryam Ahmadi   +7 more
doaj  

Complex Service Desk System for Incident Management Automation

open access: yesComputing Open
Lengthy waiting times and repetitive, routine requests can detrimentally impact the operational efficiency of the Service Desk department, ultimately jeopardizing customer loyalty to the company.
Michal Dostál
doaj   +1 more source

Technology and Immigration System: A New Paradigm for Improving Government Service Delivery in Tanzania

open access: yesPanAfrican Journal of Governance and Development, 2021
This paper explores how digital transformation has improved the delivery of immigration services. In contrast, this refers to the fact that, despite the existence of e-immigration services, there has been inadequate research to examine the e-immigration ...
Mustafa Kassim Kipingu   +1 more
doaj   +1 more source

An Evaluation of Reference Desk Service

open access: yesCollege & Research Libraries, 1989
Le service de reference de la bibliotheque principale Lee de l'Universite Brigham Young emploie cinq etudiants. L'article rend compte des reponses a un questionnaire adresse a ces etudiants, sur leur formation, leur travail et l'aide qu'ils recoivent, a un questionnaire adresse au responsable du service et a un questionnaire adresse aux bibliothecaires
John O. Christensen   +4 more
openaire   +2 more sources

Modbury Hospital Reception Desk Photo

open access: yes, 1987
Black and white photo of the reception desk with somebody talking to the ...
Modbury Hospital
core   +1 more source

Survey of trends in authorship assignment in gynecologic oncology: Keeping score and playing fair

open access: yesGynecologic Oncology Reports, 2021
Authorship confers credit to those responsible for a publication. In 1985, the International Committee of Medical Journal Editors criteria were founded to standardize authorship assignment.
Laura M. Chambers   +8 more
doaj   +1 more source

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