Results 91 to 100 of about 382,641 (307)

Topology‐Aware Machine Learning for High‐Throughput Screening of MOFs in C8 Aromatic Separation

Advanced Intelligent Discovery, EarlyView.
We screened 15,335 Computation‐Ready, Experimental Metal–Organic Frameworks (CoRE‐MOFs) using a topology‐aware machine learning (ML) model that integrates structural, chemical, pore‐size, and topological descriptors. Top‐performing MOFs exhibit aromatic‐enriched cavities and open metal sites that enable π–π and C–H···π interactions, serving as ...
Yu Li, Honglin Li, Jialu Li, Wan‐Lu Li
wiley   +1 more source

The Structural Relationship among Service Failure, Service Recovery, Emotional Reaction and Recovery Satisfaction in the Airline Service

Indian Journal of Science and Technology, 2016
Background/Objectives: This study was conducted to present a more effective service recovery strategy through a study on the effects of service recovery efforts in response to service failure. Methods/Statistical Analysis: A total of 300 copies of the survey were distributed. Among them, 243 copies (81%) were retrieved. Excluding 58 copies (19.3%) that
openaire   +1 more source

Toward Knowledge‐Guided AI for Inverse Design in Manufacturing: A Perspective on Domain, Physics, and Human–AI Synergy

Advanced Intelligent Discovery, EarlyView.
This perspective highlights how knowledge‐guided artificial intelligence can address key challenges in manufacturing inverse design, including high‐dimensional search spaces, limited data, and process constraints. It focused on three complementary pillars—expert‐guided problem definition, physics‐informed machine learning, and large language model ...
Hugon Lee, Hyeonbin Moon, Junhyeong Lee, Seunghwa Ryu   +3 more
wiley   +1 more source

How Can Service Convenience Reestablish Passenger Satisfaction After a Flight Delay? A Data Mining Approach

Scientific Annals of Economics and Business
The rapid development in aviation has transformed the way air travellers travel. Service failures, such as flight delays, significantly impact consumer satisfaction and its various dimensions.
Olavo Pinto, Amélia Brandão, Mahesh Gadekar   +2 more
doaj   +1 more source

The Effects of Failure Recovery Strategies on Customer Behaviours Via Com- plainants’ Perceptions of Justice Dimensions in Banks [PDF]

, 2007
Головна мета даного дослідження – вивчення впливу стратегій відновлення в наданні послуг на задоволення клієнтів, а саме, сприйняття справедливості в поновленні сервісу, вивчення рівня методом випадковості було опитано 408 клієнтів з 4 ...
Ер, Б., Куртаран, А., Ченгіз, Е.   +2 more
core  

Antecedents and outcomes of flight attendants' job satisfaction [PDF]

, 2011
This paper develops and tests a comprehensive model for job satisfaction amongst flight attendants with antecedents and outcomes that are germane in the context of airlines.
Ng, Siew Imm, Sambasivan, Murali, Siti Zubaidah,   +2 more
core   +1 more source

Internal Service Recovery’s Influence on Frontline Service Employees’ Satisfaction and Loyalty

Asia Marketing Journal, 2015
Relatively little studies have investigated employee recovery from internal service failure, especially from the employees’ perspective. When handling customer complaints, employees must not only deal with legitimate customer demands after a service failure, such as providing an apology, rectifying the problem, and offering compensation, but they must ...
openaire   +3 more sources

The Impact of Bank Responses to Recovery Service Satisfaction

Asian Economic and Financial Review, 2015
In the context of harsh competition in the retail banking sector in Vietnam, how to retain existing customers through effective responses to service failure has become a critical focus point of bank executives. Satisfactory responses to customer complaints may help to increase repurchases and positive word of mouth about the bank.
Vo Thi Quy, Pham Thi Bich Lan
openaire   +1 more source

Interpretability and Representability of Commutative Algebra, Algebraic Topology, and Topological Spectral Theory for Real‐World Data

Advanced Intelligent Discovery, EarlyView.
This article investigates how persistent homology, persistent Laplacians, and persistent commutative algebra reveal complementary geometric, topological, and algebraic invariants or signatures of real‐world data. By analyzing shapes, synthetic complexes, fullerenes, and biomolecules, the article shows how these mathematical frameworks enhance ...
Yiming Ren, Guo‐Wei Wei
wiley   +1 more source

Service recovery system and service recovery in retail banks: a multilevel analysis

Cogent Business & Management
Previous research on customer loyalty primarily viewed it within the framework of constructs at the individual level of analysis. Consequently, prior research has ignored service recovery performance and customer loyalty nested within the branch-level ...
Abhishek S. Rao, Yogesh Pai P, Pallavi R Kamath, Lakshminarayanan Sethumadhavan, Nandan Prabhu, Rashmi Yogesh Pai   +5 more
doaj   +1 more source