Results 81 to 90 of about 6,768,349 (202)
Scientific Annals of Economics and BusinessThe rapid development in aviation has transformed the way air travellers travel. Service failures, such as flight delays, significantly impact consumer satisfaction and its various dimensions.
Olavo Pinto +2 more
doaj +1 more source
Health Services and Delivery Research, 2014 Background: Service user dissatisfaction with acute psychiatric wards is frequent. Previous studies indicate that service users prefer crisis houses, but we lack clear quantitative evidence about why.
Angela Sweeney +10 more
doaj +1 more source
Functional MXene Inks for Printed Electronics: Chemistry, Rheology, and Devices
Advanced Science, EarlyView.Functional MXene inks are emerging as building blocks for MXetronics, connecting MXene synthesis, surface functionalization, ink formulation, and advanced printing with device‐level applications. This review maps how composition, stability, rheology, and processability govern printed structures and enable high‐performance sensors, energy‐storage ...
Shahzaib Ali +6 more
wiley +1 more source
, 2017 The phenomena when customers perceive a service as better after a failure and the following recovery process has occurred is called service recovery paradox.
Claesson, Jennifer, Dijnér, Nina
core +2 more sources
Service Recovery Paradox In Indian Banking Industry: An Empirical Investigation
The South East Asian Journal of Management, 2013 The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh, Panchkula and Mohali.
Arunesh Garg
doaj
Analisis pengaruh service recovery terhadap loyalitas pelanggan dalam jasa telepon seluler
Benefit Jurnal Manajemen dan Bisnis, 2017 The objectives of this research is to examine the impact of service recovery toward trust, and customer loyalty. To look at the connection between service recovery and customer loyalty this research used justice perspective that included procedural ...
Mia Antika +2 more
doaj +1 more source
Advanced Science, EarlyView.AI‐enabled de novo design of a TREM1 binder, integrated into a BBB‐crossing and macrophage‐targeted nanoplatform, enables TREM1 degradation and attenuates neuroinflammation, thereby promoting neuroprotection and tissue repair after traumatic brain injury. ABSTRACT Secondary neuroinflammation drives progressive damage after traumatic brain injury (TBI),
Yimin Huang +19 more
wiley +1 more source
Journal of Open Innovation: Technology, Market and ComplexityConsolidating service recovery and eco-friendly service innovation helps firms not only fix any possible service errors but also align their service operations with the well-being of the planet, particularly in a post-pandemic market.
Long Kim +4 more
doaj +1 more source
, 2021 IndiHome is one of internet service providers in Indonesia. Despite the increasing number ofusers, IndiHome experience service failure in serving their customers.
Yusran, Muhammad Fauzan Naufal +1 more
core
Vine‐Inspired Soft Robotics: Materials, Actuations, and Emerging Applications
Advanced Science, EarlyView.Vine‐inspired robots grow from the tip, enabling navigation through confined spaces with minimal disturbance. This Review summarizes material and actuation strategies for vine‐inspired growth, key functions including steering, retraction, attachment, branching, and variable stiffness, and emerging applications spanning medical intervention, confined ...
Jiahao Wu +7 more
wiley +1 more source