Results 91 to 100 of about 6,768,349 (202)

Customer Satisfaction and Repurchase Intention in Terms of E-Commerce Logistics Service Quality and Recovery Service

Sketsa Bisnis
The shift from traditional markets to digital markets makes the community's need for expedition services very high. The increasing number of business competitors in electronic services requires companies to always pay attention to consumer needs and try ...
Amma Fazizah, Antin Rakhmawati, Dewi Nikmatul Husnah   +2 more
doaj   +1 more source

Mediating Service Recovery Satisfaction in the Relationship between Internet Service Recovery and Customer Loyalty [PDF]

, 2017
This current study purposes to identify the relationships between service recovery strategies, service recovery satisfaction, and both dimensions of customer loyalty in regard to Internet providers using the partial least squares (PLS-SEM) approach on a ...
Mauro Sciarelli, Tani, Mario, Mona I. Dakrory, Khashan, Mohamed A., Mario Tani, Sciarelli, Mauro, Nagm, Abdelhakim A., Dakrory, Mona I., Mohamed A. Khashan, Abdelhakim A. Nagm   +9 more
core   +1 more source

Coordination Chemistry of Single‐Atom Catalysts in Expediating Kinetics for Advanced Lithium‐Sulfur Batteries

Advanced Science, EarlyView.
This review elucidates the catalytic mechanisms of single‐atom catalysts (SACs) in accelerating lithium polysulfides redox kinetics. Subsequently, the modifications brought by asymmetric coordination chemistry and dual‐atom coordination structures in terms of geometric configuration engineering, molecular orbital hybridization, and interfacial charge ...
Peng Chen, Jinyuan Zhao, Jing Zhang, Yidong Miao, Weihao Li, Huihua Li, Jian Wang, Yongzheng Zhang   +7 more
wiley   +1 more source

Development of Consumer Behavior Model, Customer Satisfaction as a Mediator of LPG Gas Customer Loyalty

Jurnal REKOMEN (Riset Ekonomi Manajemen)
The number of retail agents of PT. Watu Langit has declined over recent years, partly due to regulatory violations committed by several LPG retailers, which resulted in the termination of cooperation agreements and subsequently affected customer loyalty.
Wilang Ana Putri Wilang Ana Putri, Wisnalmawati Wisnalmawati   +1 more
doaj   +1 more source

Managing online service recovery : procedures, justice and customer satisfaction [PDF]

, 2016
Purpose The Internet has changed the way services are delivered and has created new forms of customer-firm interactions. Whilst online service failures remain inevitable, the Internet offers opportunities for delivering efficient service recovery ...
Singh, Jaywant, Singh, J., Crisafulli, Benedetta   +2 more
core   +1 more source

Praseodymium‐Modulated NiFe Layered Double Hydroxide with Enhanced Oxygen Evolution Activity and Extended Durability

Advanced Science, EarlyView.
Pr doping of NiFe‐LDH simultaneously tunes Ni 3d electronics and mesopore architecture. The optimized Ni2Fe0.88Pr0.12‐LDH switches the OER rate‐determining step, delivers 407 mV at 500 mA cm−2, and sustains 2190 h in half‐cell tests. An AEM electrolyzer with this anode operates over 1000 h at industrial current density, offering a durable rare‐earth ...
Yuanming Gao, Xuezhen Wu, Lin Zhang, Haoxiang Zhang, Xueying Feng, Yu Bai, Wei Song, Yong Zheng, Jiong Liu, Jieyu Chen, Dong Yang, Wen Ma, Shengzhong (Frank) Liu   +12 more
wiley   +1 more source

PENGARUH E-SERVICE QUALITY (PROCESS QUALITY, OUTCOME QUALITY DAN SERVICE RECOVERY) TERHADAP E-SATISFACTION [PDF]

, 2020
This study was made with the aim of examining the relationship between process quality, outcome quality and service recovery on e-satisfaction. The object of this research is e-service quality in online shops.
Hermanto, Yonathan Elgan
core  

Product‐Reshaped Gas‐Phase Hydrodynamics Govern CO2 Electrolysis in Gas Diffusion Electrodes

Advanced Science, EarlyView.
In gas‐fed CO2${\rm CO}_2$ electrolysers, the gas phase is part of the electrochemical response. As gaseous products form, they change gas composition and flow, which in turn affects CO2${\rm CO}_2$ delivery and CO intermediate availability. This feedback changes the reaction environment needed for multicarbon formation, becoming unavoidable as ...
Abdullah A. Alyahya, Mayra S. Tovar‐Oliva, Blessings G. Malimusi, Sebastián Murcia‐López, María Escudero‐Escribano, Timm Krüger, Ignacio Tudela   +6 more
wiley   +1 more source

PENGARUH SERVICE RECOVER TERHADAP KEPUASAN PELANGGANSPEEDY: THE EFFECT OF SERVICE RECOVERY ON SPEEDY’S CUSTOMER SATISFACTION [PDF]

, 2018
This study purpose  is to explain the Service recovery on Telkom Speedy,  and the influence of service recovery on customer satisfaction.  Sample are students of faculty of economics and business of University of Jambi which consist of ...
Sharah, Raja, Priadi, Eka
core  

Donor‐Cell Senescence Redirects PINK1‐Marked Mitochondrial Cargo From Mitophagy to Microvesicle Transfer Through SUMO3‐Stabilized HSPA9

Advanced Science, EarlyView.
ABSTRACT Extracellular vesicle therapies have been developed for tissue repair, but how donor‐cell senescence reshapes vesicle‐mediated mitochondrial transfer remains unclear. Here, we show that senescent adipose‐derived stem cells (ADSCs) redirect damaged mitochondria into microvesicles (MVs), converting protective vesicles into pro‐degenerative ...
Zixuan Ou, Mingke Zhao, Zhiwei Ling, Lianqi Peng, Bide Tong, Huaizhen Liang, Hongchuan Wang, Di Wu, Yifan Du, Zhi Du, Shihao Zhang, Yuyuan Jia, Yifan Qian, Gan Xu, Liuliang He, Gang Li, Shun Zhang, Lei Tan, Kun Wang, Xiaobo Feng, Cao Yang, Zhiwei Liao   +21 more
wiley   +1 more source