Results 11 to 20 of about 164,531 (251)
Innovación y Software, 2023 La Inteligencia Artificial (IA) está ganando una importancia creciente en el sector del servicio al cliente, permitiendo automatizar procesos y mejorar la eficacia de las interacciones con los clientes.
Kenner Alexander Rojas Ahumada +2 more
doaj +1 more source
Class performance: An empirical case of Chinese service workers in hair salons
Regional Science Policy &Practice, Volume 15, Issue 9, Page 1926-1940, December 2023., 2023 Abstract China's service sector has attracted millions of internal migrants from impoverished rural areas. This research investigates how service work contributes to the reproduction of class inequalities in China through the everyday interactions between service workers and customers.
Wenzhao Chen
wiley +1 more source
Catching up with AI: Pushing toward a cohesive governance framework
Politics &Policy, Volume 51, Issue 3, Page 355-372, June 2023., 2023 Abstract Artificial Intelligence (AI) contributes to public administration by augmenting public services, including managing big data and information technology. AI is currently utilized in e‐government services that contribute value to American citizens, including providing a personalized customer experience, such as linking individualized data and ...
Pedro Robles, Daniel J. Mallinson
wiley +1 more source
Pilot test of a measure to assess clients’ perceptions of their home visitors
Infant Mental Health Journal: Infancy and Early Childhood, Volume 44, Issue 1, Page 117-124, January 2023., 2023 Abstract Home visiting services for caregivers of infants and young children have been found to be an effective method for promoting child development. Unfortunately, such services suffer from high rates of attrition, suggesting the need to identify factors related to client retention in services.
Amy Damashek +3 more
wiley +1 more source
Poverty &Public Policy, Volume 13, Issue 3, Page 293-305, September 2021., 2021 Abstract This article, the result of a research and development project funded by the Spanish administration, analyzes the impact of the dynamics of social inclusion carried out by the Municipal Social Services Centers in the region of Andalusia (Spain).
Auxiliadora González‐Portillo +1 more
wiley +1 more source
Interfases, 2023 El análisis de las líneas de espera en las diferentes agencias bancarias nace por el descontento de la población por las largas colas y un tiempo promedio de más de 8,539 minutos de espera para recibir el servicio respectivo, tomando en cuenta el día y ...
Leticia Siu Leng León Lazo +1 more
semanticscholar +1 more source
Ingeniería y Competitividad, 2022 La gestión de las cadenas de suministro en el nuevo tiempo que se abrirá una vez se supere la pandemia de coronavirus SARS-CoV-2 (COVID-19) tenderán a dar una importancia clave a la gestión de los riesgos. Va a implicar una mayor visibilidad de la cadena,
L. O. Vega de la Cruz +1 more
semanticscholar +2 more sources
Digital systemic practices in Europe: a survey before the Covid‐19 pandemic
Journal of Family Therapy, Volume 43, Issue 1, Page 4-26, February 2021., 2021 Knowledge regarding digital practices in the field of systemic therapy is poor. A few surveys have been conducted in non‐European countries investigating the provision of digitally based therapy, counselling, training, and supervision by systemic family and couple therapists (SCFTs).
Maria Borcsa +2 more
wiley +1 more source
ASCE, 2023 El presente estudio analiza la incidencia de la calidad del servicio al cliente en la ventaja competitiva de las empresas del sector de pinturas en Guayaquil.
Ingrith Gissela Elizalde Elizalde
semanticscholar +1 more source
Evaluación de la calidad del servicio al cliente: Caso de la empresa Ferreleczam
Revista San Gregorio, 2023 Los establecimientos de la rama ferretero forman parte del conjunto de negocios que ofrecen servicios a personas particulares y compañías dedicadas al sector de la construcción de obras civiles. Estos establecimientos han venido incorporándose al sistema
Leonela Elizabeth Zambrano Zevallos
semanticscholar +1 more source