Results 141 to 150 of about 24,918 (226)

MEASUREMENT OF QUALITY SERVICES IN COURTS – THE SERVQUAL METHOD

Scientific Papers of Silesian University of Technology. Organization and Management Series, 2019
Anna Maria HORODECKA, Monika ODLANICKA-POCZOBUTT   +1 more
openaire   +1 more source

Analysis of case management service quality for PCI patients based on the SERVQUAL model: a single-center prospective study. [PDF]

Front Public Health
Wang S, Lu Q, Ding L, Ni W, Zheng Y.
europepmc   +1 more source

Evaluation of health care service quality in Poland with the use of SERVQUAL method at the specialist ambulatory health care center. [PDF]

Patient Prefer Adherence, 2016
Manulik S, Rosińczuk J, Karniej P.
europepmc   +1 more source

The measurement of service quality: an application of SERVQUAL method

, 1995
Ankara : The Department of Management and the Graduate School of Business Administration of Bilkent Univ., 1995. Thesis (Master's) -- Bilkent University, 1995. Includes bibliographical references leaves 62. SERVQUAL which calculates the differences between expectations and perceptions of the customers for a specific service is currently the most ...
openaire   +1 more source

Service quality in hospital inpatient care: SERVQUAL model approach. [PDF]

Health SA
Rahmatia S, Basri M, Ismail I, Adi S, Nasrullah N, Ahmad A.   +5 more
europepmc   +1 more source

The Evaluation of Transportation Service Quality by SERVQUAL Method

The Korea Spatial Planning Review, 2010
null 김종학, null KIM IKKI
openaire   +1 more source

Quality of integrated care for patients with multimorbidity in China: a Servqual Model analysis. [PDF]

BMC Health Serv Res
He A, Guo Z, Li C, Zhou S, Zhang T, Ni Z.   +5 more
europepmc   +1 more source

Sustainable service quality assessment of Chinese healthcare e-government: a multi-criteria decision framework based on SERVQUAL model and entropy-weight TOPSIS method. [PDF]

Front Digit Health
Xia Y, Li B, Yang J, Guo W, Sun J, Zeng X, Zheng J.   +6 more
europepmc   +1 more source

The impact of customer expectation and satisfaction on repeat patronage in Nigerian fast food restaurants [PDF]

, 2015
Garcia Medina, Irene, Omo-Diagi, Hilda
core   +1 more source

Maternal perceptions of medical service quality: evidence from a SERVQUAL-IPA model at a hospital in Beijing. [PDF]

BMC Pregnancy Childbirth
Gao ZH, Qiao YY, Liu YX, Zhou ZB, Yang Y.   +4 more
europepmc   +1 more source