Assessing service quality and its impact on patient experience and satisfaction in prosthetics and orthotics: a SERVQUAL-based cross-sectional study. [PDF]
Alfatafta M +8 more
europepmc +1 more source
Service quality as a driver of perceived value satisfaction and revisit intention in Indonesia. [PDF]
Noviyani A, Viwattanakulvanid P.
europepmc +1 more source
Clustering student satisfaction using SERVQUAL and K-means methods
Akbar Gunawan +5 more
openaire +1 more source
Home-Based Community Elderly Care Quality Indicators in China: A Systematic Literature Review. [PDF]
Chen X +4 more
europepmc +1 more source
The Quality of Providing Dental Services in the School of Dentistry and Private Clinics in Shiraz, Based on the SERVQUAL Model. [PDF]
Bakhtiar M +4 more
europepmc +1 more source
Assessment of Patients' Quality of Care in Healthcare Systems: A Comprehensive Narrative Literature Review. [PDF]
Guzmán-Leguel YM, Rodríguez-Lara SQ.
europepmc +1 more source
A case study : measuring service quality of a hotel using SERVQUAL method
Cataloged from PDF version of article. In this study, service quality of Bilkent Hotel is measured. The study starts with the literature survey on the quality and the service quality. The different definitions of service quality is given and file most popular and appreciated one which is "satisfying the customer expectations" is chosen for the analysis.
openaire +2 more sources
Evaluation of the hospital service quality using the Importance-Performance Analysis (IPA) tool in Ardabil city. [PDF]
Mousazadeh Y +4 more
europepmc +1 more source
Enhancing Hospital Services: Achieving High Quality Under Resource Constraints. [PDF]
Beheshtinia MA +3 more
europepmc +1 more source
The satisfaction of ecological environment in sports public services by artificial intelligence and big data. [PDF]
Mu K, Wang Z, Tang J, Zhang J, Han W.
europepmc +1 more source

