Results 151 to 160 of about 24,918 (226)

Exploring Patient Satisfaction and Determinants in VIP Outpatient: A SERVQUAL-Based Latent Class Analysis. [PDF]

Patient Prefer Adherence
Wang H, Wang H, Guan S, Li J.
europepmc   +1 more source

Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value. [PDF]

PLoS One
Vuong XC, Vu TMT, Trieu DA, Vu TT.
europepmc   +1 more source

Clustering student satisfaction using SERVQUAL and K-means methods

Teknika: Jurnal Sains dan Teknologi
Akbar Gunawan, Nuraida Wahyuni, Habibi Urfa Wibowo, Aditya Rahadian Fachrur, Putiri Buana Khatili, Dhena Ria Barleany   +5 more
openaire   +1 more source

Patient satisfaction, willingness to revisit, and implications for dental clinic education: service quality perception in Jeddah, KSA. [PDF]

BMC Oral Health
Othman BM, Kadasah NA.
europepmc   +1 more source

Developing a Service Quality Index System for AI Health Care Chatbots: Mixed Methods Study.

J Med Internet Res
Gu Y, Wang X.
europepmc   +1 more source

Assessing service quality and its impact on patient experience and satisfaction in prosthetics and orthotics: a SERVQUAL-based cross-sectional study. [PDF]

BMC Health Serv Res
Alfatafta M, Alsubahi N, Alfatafta H, Alshawabka A, McGarry A, Ahmad A, Derkacs E, Varga D, Molics B.   +8 more
europepmc   +1 more source

Beyond technical skills: How communication shapes patient satisfaction in Ghana's healthcare system. [PDF]

Dialogues Health
Abdulai MS, Mumuni E, Abdulai M.
europepmc   +1 more source

A case study : measuring service quality of a hotel using SERVQUAL method

, 1996
Cataloged from PDF version of article. In this study, service quality of Bilkent Hotel is measured. The study starts with the literature survey on the quality and the service quality. The different definitions of service quality is given and file most popular and appreciated one which is "satisfying the customer expectations" is chosen for the analysis.
openaire   +2 more sources

Home-Based Community Elderly Care Quality Indicators in China: A Systematic Literature Review. [PDF]

Healthcare (Basel)
Chen X, Ibrahim R, Lee YF, Hamid TA, Chai ST.   +4 more
europepmc   +1 more source

The Quality of Providing Dental Services in the School of Dentistry and Private Clinics in Shiraz, Based on the SERVQUAL Model. [PDF]

J Dent (Shiraz)
Bakhtiar M, Sharif Zadeh Ardakani M, Mokarram MR, Ansarifar S, Vossoughi M.   +4 more
europepmc   +1 more source