A Study of Social Media linked MCGDM Skill under Pentagonal Neutrosophic Environment in the Banking Industry [PDF]
Social media is a new observable fact in computer-based technology and neutrosophic theory. Researchers are now thinking of the power of social media in banks as it is the fastest expanding online noticeable fact and banks with poor presence in social ...
Nidhi Singh +3 more
doaj +1 more source
Enhancing B2B CSR: AI Driven CRM and technology readiness [PDF]
The purpose of this paper was to investigate the relationship among technology readiness, the implementation of artificial intelligence-based customer relationship management, and the promotion of the corporate social responsibility of B2B companies ...
Bita KAZEMI +2 more
doaj +1 more source
: Purpose: the proposal will focus on marketing by gathering three variables (quality social of communication, stealth marketing, and reengineering customer relationship) to figure out the relationship and effects among them.
Samia Hani Ajil, Alhamzah Fadil Abbas
doaj +1 more source
This study focused on the influence of relationship marketing on customer loyalty in chain fast food establishments in Umuahia, Abia State. Specifically, the study determined the influence of trust on brand attachment; relationship commitment on brand ...
Iheanyi B. Anyanwu +2 more
doaj +1 more source
Analysis of the Effect of Customer Knowledge on Improving the Quality of Services in the Hotel Industry with the Mediating Role of Customer Relationship management [PDF]
The purpose of this study was to explain the effect of customer knowledge on improving the quality of services in the hotel industry with the mediating role of customer relationship management.
Naser Seifollahi +1 more
doaj +1 more source
THE IMPACT OF SOCIAL MEDIA MARKETING ON CUSTOMER RELATIONSHIP DEVELOPMENT [PDF]
The research of digital marketing trends has shown that Social Media Marketing is at the very top of the list in popularity among digital marketing techniques on a global level.
Aleksandra Stojiljković
doaj +1 more source
SCRM Analysis of PT. SupermarketBangunan with a Balanced Scorecard Approach
The use of social media is increasingly varied and full of innovation along with the development of information technology. Initially it was intended as a means of communicating in the digital world and socializing with other people without being limited
Daniel Hadrian Yohandy +1 more
doaj +1 more source
Proactive improvement of logistics service providers as driver of customer loyalty [PDF]
Dieser Beitrag ist mit Zustimmung des Rechteinhabers aufgrund einer (DFG geförderten) Allianz- bzw. Nationallizenz frei zugänglich.This publication is with permission of the rights owner freely accessible due to an Alliance licence and a national licence
Lukassen, Peter, Wallenburg, Carl Marcus
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The Multilevel Analysis of the Impact of Social Media on Customer Knowledge Management [PDF]
Social media has a high potential to support two-way communication between organizations and their customers, at a relatively low cost and high levels of efficiency, so the present study aims to investigate the effects of social media use on the ...
Maryam Akhavan, Ehsan KhajeAli
doaj
The effect of digital marketing on the management of relationships with university students in times of Covid-19 [PDF]
The present study's main objective was to analyze and determine the impact of digital marketing on the management of relationships with university students in times of Covid-19.
Wagner Vicente-Ramos +1 more
doaj +1 more source

