Results 31 to 40 of about 348,023 (210)
The effect of consumer based brand equity on the consumer satisfaction and brand loyalty in the Hotel industry (case study: Pars Hotels Investment Company) [PDF]
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2005 Branding is one of the determinants of brand equity in the global hotel industry. This study aims to investigate the mediating effects of consumer satisfaction on the relationship between consumer-based brand equity and brand loyalty in Pars Hotels ...
mehdi rastghalam, seyedahmad khatunabadi
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Asia Pacific Journal of Health Management, 2023 Purpose: This research paper aims to identify the factors that have influenced patients' loyalty towards hospitals, doctors, or healthcare providers during the COVID-19 pandemic.
Amit Kumar Nag, Bhumiphat Gilitwala
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Role of staff marketing in increasing business performance [PDF]
, 2017 The paper reveals the role of staff marketing as a specific measure of increasing market versatility and performance. As a result, authors highlighted actual human and social capital theories as well as their reference to the staff marketing.
Bondarenko, Viktoria Andreevna +3 more
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ANTECEDENTS AND CONSEQUENCES OF CUSTOMER EXPERIENCE IN SKINCARE PRODUCTS
Journal of Management Small and Medium Enterprises (SME's)This study aims to identify and measure the extent to which employee empathy, communication with staff, and transaction convenience influence the formation of brand love and brand loyalty. The unit of analysis for this research is the users or consumers
John David Daniel Hutasoit +2 more
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JPPI (Jurnal Penelitian Pendidikan Indonesia), 2023 The purpose of this study was to determine and analyze the effect of service quality and customer value on satisfaction and loyalty, the effect of satisfaction on loyalty, the role of satisfaction in mediating the relationship between service quality and
Abdul Razak, Abdul hakim, Asraf Yunus
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Influence of loyalty program on a problem turnover of staff in restaurant business [PDF]
, 2016 Effective management of loyalty of the personnel one of hot topics context of management of human resources. After all loyalty is a formation condition at workers of high professional motivation which, in turn, is reflected in all aspects of activity of ...
Pyatkova, M. A., Пяткова, М. А.
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Sociologisk Forskning, 2020 Exploring time loyalty. The interweaving of time and loyalty in faculty administrator’s work strategies This article has an exploring and theorizing approach and aims to explore the function of the notion of time together with the concept of loyalty ...
David Öborn Regin +2 more
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Employee motivation and its impact on employee loyalty [PDF]
, 2010 When change and restructuring in an organization becomes inevitable, employee loyalty and their motivation becomes one of the major challenges currently facing most companies in the present world of business. On top of the ongoing focus on recruiting new
Hussin, Harniyati +2 more
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Sovremennye Issledovaniâ Socialʹnyh Problem, 2013 We used the NPS methodology (Net Promoter Score) developed by Fred Reichheld to determine loyalty of KRASSMU dental clinic staff. The method makes it possible using only 2 questions to evaluate not only the level of employees’ loyalty to the organization,
Татьяна Леонидовна Маругина +3 more
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How to improve customer service at Muffin Break [PDF]
, 2018 The research evaluates the ways to improve customer service quality that could have a significant impact on customer satisfaction and customer loyalty in terms of customer service at Muffin Break.
Loona, Sandeep, Yeung, Deniss
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