Results 91 to 100 of about 7,818 (212)
Digital customer experience: the risk of ignoring the non-digital experience
International Journal of Industrial Engineering and Management, 2019 Digital technology can change the customer journey from a regular customer experience (CX) into a digital CX where touchpoints are supported by digital means.
Marcel Weber, Christos G. Chatzopoulos
doaj +1 more source
Optimizing Customer Touchpoints through Data Analytics in Multi-Channel Engagement
, 2018 In today’s rapidly evolving digital landscape, businesses face the challenge of effectively engaging customers across a variety of touchpoints. Multi-channel engagement spanning online platforms, physical stores, social media, email, and mobile apps ...
Priya Sharma
core +1 more source
An Enduring Commitment to Students: Practices to Establish, Build, and Endow Basic Needs Services
New Directions for Student Services, EarlyView.ABSTRACT This article analyzes successful basic needs fundraising campaigns at Georgetown University and George Washington University. By comparing the founding, expansion, and endowing of each institution's basic needs services, the authors identify innovative practices for other higher education institutions to establish and grow their own basic ...
Sherry Leung +4 more
wiley +1 more source
گردشگری و اوقات فراغتAgricultural endeavors alone are insufficient to meet the requirements of rural communities. Consequently, comprehensive investigations have been undertaken to assess the economic viability of tourism farms.
Seyed Ali FAREGH , Narges Rezaee
doaj
British Journal of Management, EarlyView.Abstract Belonging at work is a fundamental yet complex experience, associated with acceptance, inclusion and recognition, and underpinned by relational dynamics in organizations. Despite increasing interest, little is known about how belonging is experienced by middle managers, a group positioned between hierarchical levels and responsible for others.
Laura J. Reeves, Clare Rigg
wiley +1 more source
What anabolic–androgenic steroids reveal about the limits of current harm reduction models
Addiction, EarlyView.Abstract Background Harm reduction has largely been shaped by responses to psychoactive drug use where the most urgent harms are acute. These models focus on overdose, blood‐borne viruses, and rapid‐onset toxicity related harms. When applied wholesale to anabolic–androgenic steroids (AAS), they obscure the distinctive pharmacology, consumer typologies,
Timothy Piatkowski +2 more
wiley +1 more source
Digital Touchpoints (Issue #1, Fall 2024)
Teaching and learning with digital technologies is a complex matter in today’s P-12 classrooms. As we continue to emerge from the COVID-19 pandemic, teachers must make sense of the shifting landscape of what daily teaching and learning looks like ...
Ziegler, Grace +23 more
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Scale Versus Technology—M&A Effects by Firm Size and Ex‐Post M&A Time Horizon in Korea
Asian-Pacific Economic Literature, EarlyView.ABSTRACT This study aims to examine the effects of mergers and acquisitions (M&A) on technical change (TC) and the scale component (SC)—the two primary constituents of total factor productivity (TFP)—by firm size and ex‐post M&A time horizon (i.e., short‐term vs. long‐term effects).
Sinwoo Lee +4 more
wiley +1 more source
European Management Review, EarlyView.ABSTRACT Multi‐sided platform (MSP) models have become more relevant for incumbent companies, requiring them to develop MSP engagement strategies. This study sheds light on the complex process incumbents undergo in developing platform strategies. Adopting an inductive research design, we conducted interviews with 37 decision‐makers across 35 incumbent ...
Lukas Zechel, Vivek K. Velamuri
wiley +1 more source
SensorsFlexible electronic skin (e-skin) can enable robots to have sensory forms similar to human skin, enhancing their ability to obtain more information from touch.
Zhentao Jiang +5 more
doaj +1 more source