Results 181 to 190 of about 3,470 (201)
Some of the next articles are maybe not open access.
Digital or human touchpoints? Insights from consumer-facing in-store services
Information Technology and People, 2019Eleonora Pantano, Virginia Vannucci
exaly
A value-driven touchpoints strategy for managing the customer experience process
Business Process Management Journal, 2023exaly
The role of customer experience touchpoints in driving loyalty intentions in services
TQM Journal, 2018Marco Ieva, Cristina Ziliani
exaly
Identifying and analyzing touchpoints for building a higher education brand
Journal of Marketing for Higher Education, 2014Mónica Khanna, Isaac Jacob
exaly
Technology-Oriented Customer Touchpoints in Context of Services in Retailing
Handel Und Internationales Marketing, 2023exaly
On the secure software development process: CLASP, SDL and Touchpoints compared
Information and Software Technology, 2009Wouter Joosen +2 more
exaly
Personalized touchpoints and customer experience: A conceptual synthesis
Journal of Business ResearchJakob Weidig
exaly