Investigating consumers showrooming and webrooming behaviors according to purchase decision styles
Bu çalışmada, showrooming (mağazada araştırma yapıp internetten satın alma) ve webrooming (internette araştırma yapıp fiziksel mağazadan satın alma) davranışlarının hangi satın alma karar tarzlarından etkilendiği belirlenmeye çalışılmıştır.
Erikci, Elif
core
Customer segmentation and perception of service quality in digital tourism
Digital communication plays an essential role in shaping customer experience and satisfaction in tourism. This paper focuses on the perception of communication effectiveness and service quality in the context of digital tourism.
Radovan Bačík +3 more
doaj +1 more source
Analysis of retail sector research evolution and trends during COVID-19. [PDF]
Gupta BB, Gaurav A, Panigrahi PK.
europepmc +1 more source
Configurational analysis of conditions influencing customers' channel switching intention in omnichannel retailing: a fuzzy-set analysis. [PDF]
Van Nguyen AT +3 more
europepmc +1 more source
Exploring Online and In-Store Purchase Willingness: Associations With the Big Five Personality Traits, Trust, and Need for Touch. [PDF]
Hermes A +3 more
europepmc +1 more source
The role of bad online buying experience on consumer webrooming behavior [PDF]
Orientador: Prof. Dr. José Carlos KoreloDissertação (mestrado) - Universidade Federal do Paraná, Setor de Ciências Sociais Aplicadas, Programa de Pós-Graduação em Administração. Defesa : Curitiba, 18/02/2020Inclui referências: p.
Schiessl, Djonata, 1994-
core
The current study addresses central aspects of the omnichannel fast fashion retailing consumer journey. How does Service Journey Quality (SJQ) as a multidimensional construct (including Seamlessness, Coherence, and Personalization) impact consumer ...
Naimah Khan, Shazia Faiz
doaj +1 more source
DOKUNMA İHTİYACI AÇISINDAN SHOWROOMING ve WEBROOMING DAVRANIŞLARININ ARAŞTIRILMASI
Araştırmanın amacı, tüketicilerin dokunma ihtiyacı açısından internet kanalı ve mağaza kanalları arasındaki geçişlerinin ve satın alma profillerinin belirlenmesidir. Araştırmanın örneklemi en az bir kez internet üzerinden satın alma işlemi gerçekleştirmiş tüketicilerden oluşmaktadır.
openaire +4 more sources
The emergence of omnichannel environments has transformed consumer purchasing into a highly complex, multistage decision-making process, generating nonlinear demand signals that heavily influence retail logistics, inventory optimization, and production ...
Madudová Emília +2 more
doaj +1 more source
Exploring the Impact of Online and Offline Channel Advantages on Brand Relationship Performance: The Mediating Role of Consumer Perceived Value. [PDF]
Zhao Y, Zhao X, Liu Y.
europepmc +1 more source

