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The Process of Consumer-Brand Engagement: A Grounded Theory Approach
2014Consumer-brand engagement is becoming a central concern in brand management strategies but it has been dealt so far in heterogeneous and contradictory ways in both academic and professional literature. Our exploratory study designed according to the Grounded Theory methods is aimed at inductively founding a theoretical framework for this concept.
Graffigna, Guendalina +1 more
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Journal of Business Research, 2015
Abstract The study here presents a revolutionary new perspective in the consumer brand engagement (CBE) literature. The models advance a radically enhanced CBE and customer loyalty theory, grounded in complexity and sense-making theories. It describes how the use of set theoretic models and asymmetric analytics using Boolean algebra, rather than ...
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Abstract The study here presents a revolutionary new perspective in the consumer brand engagement (CBE) literature. The models advance a radically enhanced CBE and customer loyalty theory, grounded in complexity and sense-making theories. It describes how the use of set theoretic models and asymmetric analytics using Boolean algebra, rather than ...
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The role of consumer-brand engagement towards driving brand loyalty
Journal of Modelling in Management, 2019Purpose The present research attempts to empirically examine the influence of consumer-brand engagement, its potent antecedents, and relationship quality towards creating and enhancing brand loyalty of automobile brands in Indian context. Design/methodology/approach Primary data through survey questionnaires were used to gather empirical data from ...
Kishalay Adhikari, Rajeev Kumar Panda
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International Journal of Information Systems and Change Management, 2022
Kamelia Shahid +3 more
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Kamelia Shahid +3 more
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Consumer-brand engagement on Instagram
2019Social media has been subject to an increasing number of studies. Although there is empirical research on consumer–brand interaction on social media, such as on Facebook, there is still a lack of studies on other SNS. As a marketing tool that allows brands to connect and engage with their consumers, Instagram is pointed out as a critical social network.
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Digital doppelgänger: navigating consumer brand engagement in the metaverse
Journal of Research in Interactive MarketingPurpose Brands are seizing their latitude in the metaverse – this study conceptualizes a digital doppelgänger as the sense of embodiment of the physical person and unpacks their effect on consumer brand engagement by examining the mediating role of digital doppelgänger’s brand interactions.
Jashim Khan, Meng Tao, Ansar Abbass
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The Impact of Brand Experience on Consumer Engagement
Advances in Economics, Business and Management Research, 2022Bambang Widjajanta +3 more
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