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Investigating the Dynamic Engagement Behavior in Virtual Customer Environments
2014"Taiwan Plukers on Education and Technology @Facebook (TPET) is Taiwan’s largest and most popular Facebook based virtual communities with the aim of providing a platform for teachers to exchange, discussion and knowledge sharing. Therefore, it’s essential to investigate ways to facilitate active engagement behavior of members to obtain the most ...
Huan-Ming Chuang, Chien-Ku Lin
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Determinants and Process of Negative Customer Engagement Behaviors
2022Diem Khac Xuan Do +2 more
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Innovativeness and customer value co-creation behaviors: Mediating role of customer engagement
International Journal of Hospitality Management, 2020Chang-Hua Yen, Hsiu-Yu Teng
exaly
A Model on Customer Engagment Behavior in Mobile Service
The Academy of Customer Satisfaction Management, 2018Ok kyung Jung, Cheol Park
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The landscape of customer engagement in hospitality and tourism: a systematic review
International Journal of Contemporary Hospitality Management, 2020Fei Hao
exaly
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Journal of Retailing and Consumer Services, 2023JungKun Park +3 more
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Customer engagement with tourism social media brands
Tourism Management, 2017M P Miles, Uwana Evers, Timothy Daly
exaly