Results 221 to 230 of about 1,525,994 (349)

Do hotel green practices influence customer satisfaction? Evidence from the Indian hospitality sector. [PDF]

F1000Res
Singh AK, Poddar AK, Kumar S, Dahiya M, Dashora AK, Kumar S, Paatlan S, Sharma A, Bakshi N, Singh AK.   +9 more
europepmc   +1 more source

Proposed Business Strategy for Customer Experience Management Implementation to Support Airport’s Non-Aeronautical Business Case Study: PT Angkasa Pura Indonesia

I Gst. Ngr. Agung Bayu Ditaprawira, Harimukti Wandebori   +1 more
openalex   +2 more sources

Streamlining Order Management in Manufacturing - Overcoming Challenges for Seamless B2B and B2C Customer Experiences [PDF]

, 2019
Nilesh D Kulkarni, Saurav Bansal
openalex   +1 more source

The Role of Sustainable Social Media Marketing Activities in Raising Bottom‐of‐the‐Pyramid Customers' Engagement, Satisfaction, and Subjective Well‐Being

Business Strategy and the Environment, EarlyView.
ABSTRACT Though prior studies have explored the effects of firms' social media marketing activities on customer engagement, the dynamics characterizing this association in bottom‐of‐the‐pyramid (BoP) markets remain tenuous, exposing a critical gap. Addressing this gap, we develop and test a model assessing (a) the effects of firms' sustainable social ...
Md. Al Amin, Md Masudur Rahman, Linda D. Hollebeek, Jamid Ul Islam, Moira K. Clark   +4 more
wiley   +1 more source

The role of AI-enhanced fast delivery services in strengthening customer retention and loyalty in competitive markets. [PDF]

Front Artif Intell
Kasoju A, Vishwakarma T, Kasoju A.
europepmc   +1 more source

Navigating the Net Zero Transition: Towards Improved Effectiveness of Corporate Decarbonization Strategies

Business Strategy and the Environment, EarlyView.
ABSTRACT With net zero CO2 emissions as the benchmark for mitigating the worst impacts of climate change by mid‐century, businesses are urged to deploy robust reduction measures. However, in light of increasing emissions globally, the effectiveness of current corporate decarbonization strategies remains unclear.
Linda Schenzle, Timo Busch
wiley   +1 more source

User perceptions of RBI-approved P2P digital lending apps: an NLP, machine learning, and deep learning approach. [PDF]

Front Artif Intell
Sekhar KR, Saheb SS.
europepmc   +1 more source

Customer Experience Management: An Exploratory Study on the Parameters Affecting Customer Experience for Cellular Mobile Services of a Telecom Company

, 2014
Sujata Joshi
openalex   +1 more source

An Eco‐Social Lens on Voice for Undervoiced and Unvoiced Stakeholders

Business Strategy and the Environment, EarlyView.
ABSTRACT This conceptual paper argues it is important from an ecological–social (eco‐social) whole system point of view for businesses and policymakers to take the interests of and impacts on unvoiced and undervoiced [un(der)voiced] stakeholders into consideration for both strategic and justice reasons.
Sandra Waddock
wiley   +1 more source

The interactive impact of social interaction and product involvement on customer stickiness in the context of live streaming e-commerce. [PDF]

Front Psychol
Tian L, Hai Y, Wang S, Ma GB, Pillalamarri S.   +4 more
europepmc   +1 more source