Results 251 to 260 of about 26,818 (264)

Customer experience and customer churn management in Zimbabwe

2018
openaire   +1 more source

From the “customer experience management” to the “customer experience memory management” and to the retailer-customer relationship

2016
openaire   +1 more source

An Ecosystem for Customer Experience Management

2020
Laulajainen Jukka Pekka, Varela Martín
openaire   +1 more source

Return on Customer Experience Management

2010
Martensen, Anne, Grønholdt, Lars, Jørgensen, Stig, Jensen, Peter, Mygland, Lars Peter   +4 more
openaire   +1 more source

A metrics-driven approach for customer experience management evaluation: the case of commercial banks in developing countries

TQM Journal
Fariborz Rahimnia, Mohammad Mehraeen
exaly  

Customer Experience Management: An Exploratory Study on the Parameters Affecting Customer Experience for Cellular Mobile Services of a Telecom Company

Procedia, Social and Behavioral Sciences, 2014
exaly  

Paradoxes, challenges, and opportunities in the context of ethical customer experience management

Psychology and Marketing
Anders Gustafsson, Olivia Petit, CARLOS Velasco   +2 more
exaly  

A Framework for Managing Customer Experiences

2008
openaire   +1 more source

Customer Experience: Mapping and Management

2002
openaire   +1 more source

Customer Experience Management Rebooted

2017
openaire   +1 more source