Results 31 to 40 of about 242,835 (302)
Customer experience and engagement [PDF]
The 11th Latin American Retail Congress (Congresso Latino-Americano de Varejo [CLAV]) conducted at Escola de Administração de Empresas de São Paulo da Fundação Getulio Vargas (FGV EAESP) on October 25 and 26, 2018, aimed to connect the frontier of ...
Delane Botelho +1 more
doaj
Developing Scenarios for Product Longevity and Sufficiency [PDF]
This paper explores the narrative of peoples’ relationships with products as a window on understanding the types of innovation that may inform a culture of sufficiency. The work forms part of the 'Business as Unusual: Designing Products with Consumers in
Dewberry, E. L. +4 more
core +1 more source
How Can Customer Experience on CDJ Be Shaped?: Can Rose Be Tamed?
With the development of Information Technology, customers require promptly higher quality products and services. Companies try to make newly digital marketing strategies, but there are no empirical researches on them.
Sang mi Lee, Sang man Han
doaj +1 more source
Artificial intelligence in the digital customer journey
info:eu-repo/semantics ...
Araújo, C. +4 more
openaire +2 more sources
A network approach to overcoming barriers to market engagement for SMEs in energy efficiency initiatives such as the Green Deal [PDF]
The Green Deal (GD) was launched in 2013 by the UK Government as a market-led scheme to encourage uptake of energy efficiency measures in the UK and create green sector jobs.
Gilmour, Daniel J. +2 more
core +3 more sources
Designing the customer journey in a service delivery network: evidence from cancer patient treatments [PDF]
Customer experiences - not in the least for customers with chronic diseases - depend on a series of exchanges over a considerable amount of time with a variety of service providers and thus a service delivery network (SDN).
De Pourcq, Kaat +2 more
core +1 more source
Recent Advances on Thermochromic Inks for Security Applications
Thermochromic security inks have garnered interest in recent years as security elements for authentication, information encryption, and anti‐counterfeiting. This review outlines different types of thermochromic materials, how they have been developed as functional inks, and how advancements in property enhancement, sustainability, and printing ...
Duarte B. Oliveira +5 more
wiley +1 more source
Elemene increases SPP expression by competitively binding with miR‐130a‐5p to suppress SPP mRNA degradation. This led to more antigen/MHC‐I complexes being expressed on the cell surface, which consequently facilitated the recognition and killing of HCC cells by CTLs and enhancing the antitumor immune efficacy of anti‐PD‐1.
Menglan Wang +18 more
wiley +1 more source
Multichannel in a complex world [PDF]
The proliferation of devices and channels has brought new challenges to just about every organisation in delivering consistently good customer experiences and effectively joining up service provision with marketing activity, data and content.
Clark, Moira, Perkins, N.
core
Categorisation of visualisation methods to support the design of Human-Computer Interaction systems [PDF]
During the design of Human-Computer Interaction (HCI) systems, the creation of visual artefacts forms an important part of design. On one hand producing a visual artefact has a number of advantages: it helps designers to externalise their thought and ...
Alcock, Jeffrey R. +3 more
core +1 more source

