Results 31 to 40 of about 1,489,919 (372)
Validating A Proposed CRM Implementation Framework For The Mauritian Hotel Industry [PDF]
African Journal of Hospitality, Tourism and Leisure, 2021 This article validates a proposed Customer Relationship Management conceptual framework for the Mauritian Hotel Industry based on identified critical success factors. The research provided insights on how different factors need to be considered to ensure
Vanisha Oogarah-Hanuman +1 more
doaj +1 more source
Economic Research-Ekonomska Istraživanja, 2020 Customer Relationship Management (CRM) has established itself as one of the fastest growing business management technology solutions in recent years, which makes it a key tool for companies that seek sustainable commercial success over time.
Vicente Guerola-Navarro +3 more
semanticscholar +1 more source
Sentiment analysis for customer relationship management: an incremental learning approach
Applied intelligence (Boston), 2020 In recent years there has been a significant rethinking of corporate management, which is increasingly based on customer orientation principles. As a matter of fact, customer relationship management processes and systems are ever more popular and crucial
N. Capuano +3 more
semanticscholar +1 more source
Intention to use mobile customer relationship management systems [PDF]
, 2014 © Emerald Group Publishing Limited. Purpose - The purpose of this paper is to investigate the behavioral intentions of business-to-business (B2B) sales managers to use mobile customer relationship management (CRM) systems in the course of their day-to ...
Jayawardhena, Chanaka +3 more
core +1 more source
Journal of Theoretical and Applied Electronic Commerce Research, 2020 With the emergence of social media, customer relationship management has undergone noticeable changes and gained a great deal of attention from researchers and practitioners in recent years.
Marjeta Marolt +3 more
semanticscholar +1 more source
Identifying Effective Indicators in the Assessment of Organizational Readiness for Accepting Social CRM [PDF]
International Journal of Management, Accounting and Economics, 2016 The main objective of this study is to provide a model for assessing organizational readiness for accepting social customer relationship management (SCRM).
Sajjad Shokohyar +2 more
doaj
Social Customer Relationship Management
International Journal of Entrepreneurial Knowledge, 2017 Social Customer Relationships Management (CRM) is a current business trend providing new channels of two-way communication with customers through social media sites, such as Facebook, Twitter etc.
Konstantinos Paliouras +1 more
doaj +1 more source
The Multilevel Analysis of the Impact of Social Media on Customer Knowledge Management [PDF]
مدیریت راهبردی دانش سازمانی, 2021 Social media has a high potential to support two-way communication between organizations and their customers, at a relatively low cost and high levels of efficiency, so the present study aims to investigate the effects of social media use on the ...
Maryam Akhavan, Ehsan KhajeAli
doaj
Advanced Robotics Research, EarlyView.A soft robotic simulator is developed to replicate the digital removal of feces (DRF), a sensitive yet essential nursing procedure. Integrating soft actuators, sensors, and a realistic rectal model, the simulator balances functional fidelity with perceptual realism. Engineering evaluations and nurse feedback confirm its potential to enhance training in
Shoko Miyagawa +10 more
wiley +1 more source
Analytical Customer Relationship Management Untuk Restoran [PDF]
, 2014 Bisnis restoran merupakan suatu bisnis yang cukup kompetitif. Dewasa ini, persaingan dalam bisnis ini bukan hanya berdasarkan rasa dan tampilan dari produk (makanan atau minuman) yang ditawarkan, tetapi juga berdasarkan keunikan konsep yang membangun ...
Anggara, P. (Patra) +6 more
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