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Some of the next articles are maybe not open access.

CRM – Customer Relationship Management and Analysis

2014
openaire   +1 more source

The effect of Customer Relationship Management (CRM) on customer loyalty

2020
openaire   +1 more source

Customer Relationship Management (CRM) System

2014
openaire   +1 more source

Customer Relationship Management (CRM) – Grundlagen

Jan-Frederik Engelhardt   +1 more
openaire   +1 more source

Customer Relationship Management (CRM) Prepared

Mofeed Wild, Mofeed Wildali
openaire   +1 more source
crm
customer relationship management
customer
service quality
web
customer loyalty
costumer satisfaction
customer service information systems
1. no poverty
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