Results 161 to 170 of about 1,491 (175)

Customer Relationship Management (CRM)

2015
openaire   +1 more source

The acceptance and use of customer relationship management (CRM) systems: An empirical study of distribution service industry in Taiwan

Expert Systems With Applications, 2011
Jung-Chi Pai
exaly  

Assessing the influence of customer relationship management (CRM) dimensions on organization performance

Journal of Hospitality and Tourism Technology, 2013
exaly  

Frequency of CRM implementation activities: a customer‐centric view

Journal of Services Marketing, 2012
Alan J Dubinsky
exaly  

Social customer relationship management (s-CRM) among small- and medium-sized enterprises (SMEs) in Malaysia

International Journal of Ethics and Systems, 2019
Noor Hazlina Ahmad, Siti Hasnah Hassan
exaly  

Customer Relationship Management (CRM) systems, intermediation and disintermediation: The case of INSG

International Journal of Information Management, 2010
exaly  

The adoption of Customer Relationship Management (CRM): an empirical study on Iranian firms

International Journal of Electronic Customer Relationship Management, 2008
exaly  

The adoption of customer relationship management (CRM) technology in SMEs

Journal of Small Business and Enterprise Development, 2013
exaly  

CRM Customer Relationship Management

2001
openaire   +1 more source

Customer Relationship Management (CRM): Implementation

2015
openaire   +1 more source