Results 41 to 50 of about 216,506 (347)

Thinking strategically about customers: a view from the health and fitness industry [PDF]

open access: yes, 2003
Customer retention is considered to be one of the key areas for most service providers in the UK Health and Fitness Industry. Much of the existing research and activity concerning customer retention is considered at a tactical, operational level with ...
Oliver, John James
core  

Customer Attrition and Retention

open access: yesInternational Journal of Innovative Technology and Exploring Engineering, 2020
In a competitive environment, organizations and firms are susceptible to customer attrition. Customer attrition and customer retention terms are widely spoken about. Customer retention which is quite the opposite of attrition is important for the company’s sustainability in today’s market.
Likhith D*   +2 more
openaire   +1 more source

Advanced Ceramics in Aerospace and Defense: The Interrelationship between Traditional and Additive Manufacturing Approaches

open access: yesAdvanced Materials Technologies, EarlyView.
Additive manufacturing revolutionizes production by enabling on‐demand, customized, and sustainable manufacturing with streamlined supply chains. While metal and polymer AM are well‐established, advanced ceramic AM is rapidly emerging, overcoming traditional material challenges.
Kateryna Oleksandrivna Shvydyuk   +2 more
wiley   +1 more source

Enhancing customer retention using customer relationship management approach in car loan bussiness

open access: yesCogent Business & Management, 2020
The objective of this study was to analyse the effects of customer-perceived value, corporate image, and service quality on customer satisfaction, as well as to analyse the direct effect of switching barriers on customer retention, and to analyse the ...
Megawati Simanjuntak   +3 more
doaj   +1 more source

Recent Advances on Thermochromic Inks for Security Applications

open access: yesAdvanced Materials Technologies, EarlyView.
Thermochromic security inks have garnered interest in recent years as security elements for authentication, information encryption, and anti‐counterfeiting. This review outlines different types of thermochromic materials, how they have been developed as functional inks, and how advancements in property enhancement, sustainability, and printing ...
Duarte B. Oliveira   +5 more
wiley   +1 more source

Effect of Service Quality on Service Value and Customer Retention for Clothing Store Brands in China [PDF]

open access: yesTekstilec, 2020
An increasing number of new Chinese clothing store brands are selling and offering similar products and services and consequently clothing store brand providers must compete to survive in this industry.
Bestoon Othman   +4 more
doaj   +1 more source

Analisis Pengaruh Citra Merek dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Sim Card Telkomsel (Studi Kasus Pada Mahasiswa FEB UMS) [PDF]

open access: yes, 2018
The aim of this research was to examine the effects of customer satisfaction towards trust in the brand, customer satisfaction towards customer retention, switching cost towards customer retention and trust in the brandtowards customer retention.
, Prof. Dr. Wahyuddin, M.S.   +1 more
core  

Factors Driving Battery and Solar Purchase Decision of Residents: a Behavioural Choice Experiment Using a Hybrid Discrete Choice and Latent Variable Model

open access: yesAdvanced Sustainable Systems, EarlyView.
This article explores what drives households to adopt solar PV and battery systems in South East Queensland. Using hybrid discrete choice experiments, it reveals distinct adopter profiles and highlights cost, system size, and energy independence as key motivators.
Mohammad Alipour   +3 more
wiley   +1 more source

NARFL Knockout Triggers Ferroptosis‐Driven Vascular Endothelial Dysfunction

open access: yesAdvanced Science, EarlyView.
NARFL is vital for CIA and oxidative stress resistance. NARFL deletion in HPMEC cells, zebrafish, and mice is lethal and rescued by a Ferroptosis inhibitor. NARFL deficiency disrupted its interaction with CIA proteins, decreased aconitase activity, increased IRP1 activity, induced Fe overload, and led to ferroptosis and oxidative stress, resulting in ...
Hui Hu   +15 more
wiley   +1 more source

Enhancing Customer Retention in Manufacturing SMEs through Supply Chain Innovative Practices

open access: yesManagement Dynamics in the Knowledge Economy, 2022
Firms have realised that they cannot compete successfully in a marketplace without considering their customers. The impact of Supply Chain Innovative Practices (SCIPs) on customer retention in manufacturing SMEs is not well recognized.
Baraka ISRAEL
doaj  

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