Results 61 to 70 of about 7,933 (166)

Optimizing Web Sites for Customer Retention

CoRR, 2005
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective management of how to keep contact with customers throughout different channels is one of the key success factors in today's business world.
openaire   +3 more sources

THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION: THE MEDIATING ROLE OF DRIP MARKETING IN TRAVEL AGENCIES

International Journal of Entrepreneurial Knowledge
This research investigates the relationship between service quality and customer retention in travel agencies in the Kurdistan Region of Iraq, emphasizing the mediating role of drip marketing. grounded in relationship marketing theory.
Kawar Abdullah Ali, Ehsan Muhsen Ahmed
doaj   +1 more source

The E-Customer: Customer Relationship And Retention

Review of Business Information Systems (RBIS), 2004
Jaymeen Shah, Vivek Shah
openaire   +2 more sources

Customer Retention Analysis

Customer Retention Analysis Author: Sudip SenapatiInstitution: Unified Mentor Date: 15-04-2026    Abstract : Customer retention is a crucial factor for business growth and sustainability, especially in the banking sector. This study analyzes customer churn behavior using data analytics techniques to identify key factors influencing retention ...
openaire   +1 more source

Classification of customer retention using hybrid SVC-SDNN to enhance customer relationship management. [PDF]

PLoS One
Ishaq M, Yaqub N, Fayaz M, Khan A, Saidani T, Saidani O.   +5 more
europepmc   +1 more source

Integrating Business Intelligence and CRM Systems With a Machine Learning Approach for Predictive Customer Retention in E-Commerce. [PDF]

ScientificWorldJournal
Zeinali M, Ramezani Asli L, Khalili MA.
europepmc   +1 more source

A predictive analytics approach to improve telecom's customer retention. [PDF]

Front Artif Intell
Omari A, Al-Omari O, Al-Omari T, Fati SM.   +3 more
europepmc   +1 more source

The role of AI-enhanced fast delivery services in strengthening customer retention and loyalty in competitive markets. [PDF]

Front Artif Intell
Kasoju A, Vishwakarma T, Kasoju A.
europepmc   +1 more source

Customer Retention in the Philippine Food Sector: Health Measures, Market Access, and Strategic Adaptation After the COVID-19 Pandemic. [PDF]

Foods
Gumasing MJJ.
europepmc   +1 more source

Enhancing customer retention in telecom industry with machine learning driven churn prediction. [PDF]

Sci Rep
Sikri A, Jameel R, Idrees SM, Kaur H.
europepmc   +1 more source