Results 11 to 20 of about 15,844 (265)

E-loyalty formation of Generation Z: Personal characteristics and social influences [PDF]

open access: yesJournal of Tourism, Heritage & Services Marketing, 2023
Purpose: This study examines the personal characteristics and social influence of Generation Z on their e-loyalty towards tourism websites. In contrast to previous models, this study explores the effect of perceived compatibility and innovativeness ...
Ranjit Singh
doaj   +1 more source

Online Alışverişlerde Satış Sonrası Hizmetler İle E-Sadakat İlişkisinde, E-Memnuniyetin Aracılık Rolü: Y Kuşağı Tüketicileri Üzerine Bir Araştırma

open access: yesSDÜ Vizyoner Dergisi, 2022
E-ticaret siteleri üzerinden gerçekleştirilen çevrimiçi alışverişlerde tüketiciler, satış sonrası hizmetler noktasında yüksek beklentilere sahip olabilmektedirler.
Talha Bayır
doaj   +2 more sources

The Dominant Effect of Electronic Service Quality Attributes on Affective, Conative, and Action Electronic Customer Loyalty on Shopee E-Commerce Users in East Java

open access: yesTIJAB (The International Journal of Applied Business), 2022
The high value of e-commerce business transactions which reached more than forty four billion US Dollars caused e-commerce companies to compete fiercely.
Nurul Maziyah, Prima Vitasari
doaj   +1 more source

Hotel Guest’s Main Preferences in Hotel Online Booking: Pleasure or Usability [PDF]

open access: yesAfrican Journal of Hospitality, Tourism and Leisure, 2022
Digital marketing has become a mainstay for consumers to make purchases; one factor supporting it is that consumers can easily find information about the products.
Meylani Tuti, Teguh Saputra
doaj   +3 more sources

Transformation of CRM Activities into e-CRM: The Generating e-Loyalty and Open Innovation

open access: yesJournal of Open Innovation: Technology, Market and Complexity, 2021
Technological developments have digitized consumer behavior all over Indonesia. This has become the basis for the emergence of e-commerce, a digital business system that is widely used by the public in making purchases through apps or websites.
Aini Farmania   +2 more
doaj   +1 more source

Examining E-Loyalty as A Marketing Strategy (Case Study of BPD Bali Mobile)

open access: yesJurnal Ilmiah Manajemen dan Bisnis, 2023
The utilization of mobile banking applications today greatly facilitates daily transactions to support human behaviour. This study aims to determine partially and simultaneously the effect of e-service quality, e-satisfaction, and e-trust on e-loyalty ...
Ida Ayu Iswari Pidada   +1 more
doaj   +1 more source

The Moderating Role of Consumer Characteristics on E-Loyalty in E-banking business: A Multigroup Analysis [PDF]

open access: yesSHS Web of Conferences, 2021
Noticing the recent development in internet banking in different parts of the world has resulted in increasing online transactions without visiting the bank.
Aziza Chaima, Kassim Norizan Mohd
doaj   +1 more source

Membangun e-Loyality dan e-Satisfaction Melalui e-Service Quality Pengguna Goride Kota Semarang

open access: yesJKBM (Jurnal Konsep Bisnis dan Manajemen), 2020
This study aims to analyze the direct and indirect effects of E-Service Quality on E-Loyalty, and the effect of E-Satisfaction o E-Loyalty on the use of Goride in the city of Semarang. The population in this study is GoRide users in the city of Semarang.
Sri Suprapti, Suparmi Suparmi
doaj   +1 more source

The Impact of E-Exchange Development on Customers’ E-Loyalty and Repurchase Intention [PDF]

open access: yesکاوش‌های مدیریت بازرگانی, 2019
In the new age, a plethora of products and services can be acquired online. In In the modern era, a plethora of products and services can be acquired online.
Majid Mohammad Shafiee   +1 more
doaj   +1 more source

Antecedents to Websıte E-Commerce Satısfactıon and Loyalty

open access: yesAPMBA (Asia Pacific Management and Business Application), 2020
This study explores the major determinants of feedback on shopping satisfaction. This research is essential to provide empirical evidence about the factors that can ensure customer satisfaction and loyalty.
Effed Darta   +2 more
doaj   +1 more source

Home - About - Disclaimer - Privacy