Results 11 to 20 of about 16,532 (265)

The Impact of E-Exchange Development on Customers’ E-Loyalty and Repurchase Intention [PDF]

open access: yesکاوش‌های مدیریت بازرگانی, 2019
In the new age, a plethora of products and services can be acquired online. In In the modern era, a plethora of products and services can be acquired online.
Majid Mohammad Shafiee   +1 more
doaj   +1 more source

Antecedents to Websıte E-Commerce Satısfactıon and Loyalty

open access: yesAPMBA (Asia Pacific Management and Business Application), 2020
This study explores the major determinants of feedback on shopping satisfaction. This research is essential to provide empirical evidence about the factors that can ensure customer satisfaction and loyalty.
Effed Darta   +2 more
doaj   +1 more source

Determinant Factors of E-Loyalty in Customer-to-Customer E-Commerce Moderated by Gender

open access: yesJournal the Winners, 2022
E-commerce businesses dealt with one of the most important challenges, which was to create personalized e-loyalty for their customers to stay loyal to their e-commerce platform.
Fernanda Losaura   +2 more
doaj   +1 more source

Salesperson Self-Regulated Learning and Online Customers’ Patronage: An Ambidexterity Perspective

open access: yesFrontiers in Psychology, 2021
Although the roles of exploratory and exploitative learning as alternative sales skills have been documented, there is not yet a clear consensus, and empirical evidence in the online sales context is lacking.
Bing Han, Hua Fan
doaj   +1 more source

Membangun e-Loyality dan e-Satisfaction Melalui e-Service Quality Pengguna Goride Kota Semarang

open access: yesJKBM (Jurnal Konsep Bisnis dan Manajemen), 2020
This study aims to analyze the direct and indirect effects of E-Service Quality on E-Loyalty, and the effect of E-Satisfaction o E-Loyalty on the use of Goride in the city of Semarang. The population in this study is GoRide users in the city of Semarang.
Sri Suprapti, Suparmi Suparmi
doaj   +1 more source

Transformation of Loyalty to E-loyalty

open access: yesScientific Conference on Economics and Entrepreneurship Proceedings, 2020
As everyday life moves to the Internet, many factors and components have come up, with the "e" and e-loyalty not an exception. The authors focused on the transformation of loyalty to e-loyalty. It is important to understand the main differences between consumer loyalty models and e-loyalty models in order to promote business development not only in the
Radionova-Girsa, Elina, Batraga, Anda
openaire   +3 more sources

The importance of e-service quality in the livestreaming music concert business

open access: yesCogent Social Sciences, 2022
The live music concert business was one of the economic sectors most affected by mandatory quarantine and social restrictions due to COVID-19. The quarantine forced this industry to reinvent itself through digital communication, to be able to continue ...
Jose Andres Areiza-Padilla   +1 more
doaj   +1 more source

Pengaruh Service Quality, E-Trust Terhadap E-Satisfaction Dan E-Loyalty Konsumen

open access: yesSketsa Bisnis, 2021
English Version The aim of this paper is to find out the effect of service quality on e-trust, service quality on e-loyalty, e-trust on e-satisfaction, and e-trust on e-loyalty. This research is an explanatory research.
Rufina Pramuditha   +2 more
doaj   +1 more source

Factors Influencing Electronic Brand Love and E-Loyalty [PDF]

open access: yesJournal of Information Technology Management, 2023
This research aims to evaluate the effect of consumer traits, service quality, perception-based factors, customer satisfaction, and e-trust on electronic brand love and e-loyalty.
Reza Salehzadeh   +2 more
doaj   +1 more source

Factors affecting domestic internet user′s e-loyalty to the travel agencies’ web sites [PDF]

open access: yesMuṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2012
The present paper tries to probe into the theme of e-loyalty focusing on the likely impact that the three independent variables, perceived e-quality, perceived e-value, and attitude towards e-shopping, may have on it.
abolfazl taaj zadeh namin   +1 more
doaj   +1 more source

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