Results 21 to 30 of about 23,289 (306)
The Moderating Role of Consumer Characteristics on E-Loyalty in E-banking business: A Multigroup Analysis [PDF]
SHS Web of Conferences, 2021 Noticing the recent development in internet banking in different parts of the world has resulted in increasing online transactions without visiting the bank.
Aziza Chaima, Kassim Norizan Mohd
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Pengaruh Service Quality, E-Trust Terhadap E-Satisfaction Dan E-Loyalty Konsumen
Sketsa Bisnis, 2021 English Version The aim of this paper is to find out the effect of service quality on e-trust, service quality on e-loyalty, e-trust on e-satisfaction, and e-trust on e-loyalty. This research is an explanatory research.
Rufina Pramuditha +2 more
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The Impact of E-Exchange Development on Customers’ E-Loyalty and Repurchase Intention [PDF]
کاوشهای مدیریت بازرگانی, 2019 In the new age, a plethora of products and services can be acquired online. In In the modern era, a plethora of products and services can be acquired online.
Majid Mohammad Shafiee +1 more
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Antecedents to Websıte E-Commerce Satısfactıon and Loyalty
APMBA (Asia Pacific Management and Business Application), 2020 This study explores the major determinants of feedback on shopping satisfaction. This research is essential to provide empirical evidence about the factors that can ensure customer satisfaction and loyalty.
Effed Darta +2 more
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Social Networks and E-Loyalty: A New Means of Sports Training during COVID-19 Quarantines
Journal of Theoretical and Applied Electronic Commerce Research, 2021 Globally, governments implemented several quarantine periods to attempt to slow the spread of the COVID-19 virus. As a result, people were unable to carry out their daily activities in person, and many began to undertake activities online.
Jose Andres Areiza-Padilla +2 more
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Customer loyalty development in online shopping: An integration of e-service quality model and commitment-trust theory [PDF]
Management Science Letters, 2018 The aim of this study is to explore the determinants of cognitive loyalty in an online shopping envi-ronment. The study established a theoretical model by incorporating both e-service quality model and commitment-trust theory.
Doddahulugappa Goutam +1 more
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Mathematics, 2022 Despite a plethora of research studies on service quality, in general, and electronic (e) service quality, in particular, studies often focus on either understating the dimensions of e-service quality or its direct relationship with other variables such ...
Abdullah F. Alnaim +2 more
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The Relationship between Traditional Travel Agencies Website Design on Customers' e-Loyalty
Journal of International Business, Economics and Entrepreneurship, 2022 The website for a traditional travel agency is important as it is assumed that customers make purchases through a travel agency website, they trust for their tourism products and services.
Mazlina Mahdzar +5 more
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Membangun e-Loyality dan e-Satisfaction Melalui e-Service Quality Pengguna Goride Kota Semarang
JKBM (Jurnal Konsep Bisnis dan Manajemen), 2020 This study aims to analyze the direct and indirect effects of E-Service Quality on E-Loyalty, and the effect of E-Satisfaction o E-Loyalty on the use of Goride in the city of Semarang. The population in this study is GoRide users in the city of Semarang.
Sri Suprapti, Suparmi Suparmi
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Jurnal Aplikasi Manajemen, 2023 Banking as a financial intermediary institution can play a role in encouraging domestic economic growth which can help develop the economy in various regions.
Tasya Yesica Utomo, Agus Maolana Hidayat
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