Results 21 to 30 of about 15,844 (265)
Social Networks and E-Loyalty: A New Means of Sports Training during COVID-19 Quarantines
Journal of Theoretical and Applied Electronic Commerce Research, 2021 Globally, governments implemented several quarantine periods to attempt to slow the spread of the COVID-19 virus. As a result, people were unable to carry out their daily activities in person, and many began to undertake activities online.
Jose Andres Areiza-Padilla +2 more
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Mathematics, 2022 Despite a plethora of research studies on service quality, in general, and electronic (e) service quality, in particular, studies often focus on either understating the dimensions of e-service quality or its direct relationship with other variables such ...
Abdullah F. Alnaim +2 more
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The Relationship between Traditional Travel Agencies Website Design on Customers' e-Loyalty
Journal of International Business, Economics and Entrepreneurship, 2022 The website for a traditional travel agency is important as it is assumed that customers make purchases through a travel agency website, they trust for their tourism products and services.
Mazlina Mahdzar +5 more
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Jurnal Aplikasi Manajemen, 2023 Banking as a financial intermediary institution can play a role in encouraging domestic economic growth which can help develop the economy in various regions.
Tasya Yesica Utomo, Agus Maolana Hidayat
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Pengaruh Service Quality, E-Trust Terhadap E-Satisfaction Dan E-Loyalty Konsumen
Sketsa Bisnis, 2021 English Version The aim of this paper is to find out the effect of service quality on e-trust, service quality on e-loyalty, e-trust on e-satisfaction, and e-trust on e-loyalty. This research is an explanatory research.
Rufina Pramuditha +2 more
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Determinant Factors of E-Loyalty in Customer-to-Customer E-Commerce Moderated by Gender
Journal the Winners, 2022 E-commerce businesses dealt with one of the most important challenges, which was to create personalized e-loyalty for their customers to stay loyal to their e-commerce platform.
Fernanda Losaura +2 more
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Journal of Economics, Business & Accountancy Ventura, 2020 The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty.
Rohmad Fuad Armansyah
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Salesperson Self-Regulated Learning and Online Customers’ Patronage: An Ambidexterity Perspective
Frontiers in Psychology, 2021 Although the roles of exploratory and exploitative learning as alternative sales skills have been documented, there is not yet a clear consensus, and empirical evidence in the online sales context is lacking.
Bing Han, Hua Fan
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Factors Influencing Electronic Brand Love and E-Loyalty [PDF]
Journal of Information Technology Management, 2023 This research aims to evaluate the effect of consumer traits, service quality, perception-based factors, customer satisfaction, and e-trust on electronic brand love and e-loyalty.
Reza Salehzadeh +2 more
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The importance of e-service quality in the livestreaming music concert business
Cogent Social Sciences, 2022 The live music concert business was one of the economic sectors most affected by mandatory quarantine and social restrictions due to COVID-19. The quarantine forced this industry to reinvent itself through digital communication, to be able to continue ...
Jose Andres Areiza-Padilla +1 more
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