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Comparing efficiency in all-inclusive and bed and breakfast hotel businesses: a multi-period data envelopment analysis in Turkey [PDF]
European Journal of Management and Business Economics, 2022 Purpose – This paper aims to understand the most efficient hotel system and why efficiency varies across years and between the two differing types of hotel businesses in Turkey. Design/methodology/approach – A data envelopment analysis (DEA) analysis was
Yusuf Günaydın +2 more
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Food Waste Management in Hospitality Operations: A Study of 4- and 5-Star Hotels in Konya Province
Journal of Tourismology, 2023 Food waste is a significant and growing global problem with multiple contributing factors, including food and beverage production in hotel businesses.
Dilek Öztürk +2 more
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Dynamic capabilities and high performance organization of hotel business: empirical investigation into world class tourism destination [PDF]
Tourism and Hospitality Management, 2019 Purpose – The fact that Thailand has been a popular destination among global tourists has created challenges for hotel businesses to achieve high performance with excellent services that are responsive to the needs of global travelers. This article aims
Kanittha Pattanasing +2 more
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Istanbul Management Journal, 2023 Erratum: It was noticed after publication of the article titled “A Study to Determine The Antecedents of The Prosocial Rule Breaking Behaviour: A Qualitative Practice for Hotel Businesses” in the 2023/94 issue of the Istanbul Management Journal that the ...
Merve Gözde Durmaz +1 more
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Understanding customer experience with Vietnamese hotels by analyzing online reviews
Humanities & Social Sciences Communications, 2023 On the post-pandemic recovery green economy track, especially in the hospitality and tourism industry, businesses must accelerate digital transformation and enter the race to increase customer experience.
Ha Thi Thu Nguyen, Trung Xuan Nguyen
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THE IMPACT OF HOTEL RESPONSES TO ONLINE NEGATIVE REVIEWS ON CONSUMERS' PURCHASE INTENTION
Enlightening Tourism: A Pathmaking Journal, 2022 This research investigates the hotel response strategies of businesses being responsive online to stimulate customers purchase intention in eWOM communications. Specifically, this study explores the online managerial responses in terms of length, speed,
Jeetesh Kumar, Sana Maidullah
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European Research on Management and Business Economics, 2020 Many studies have addressed how family character can influence the internationalisation process of family businesses. Nevertheless, the results obtained have not been conclusive. Depending on the perspective adopted, family businesses can be more or less
Rosario Andreu, Diego Quer, Laura Rienda
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Digital security of the hotel brand
Mенаџмент у хотелијерству и туризму, 2023 This article is devoted to the study of the brand digital security and its impact on the business processes of hotel businesses. The emphasis is on the fact that digital communications as key drivers of the sales system create increased risks to the ...
Lyudmyla Bovsh +3 more
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International Journal for Research in Applied Science and Engineering Technology, 2023 Abstract: The hotel industry is facing numerous challenges such as inefficiencies, lack of transparency, and security issues. Blockchain technology has the potential to address these challenges and improve the overall operations of the hotel business. This research paper aims to explore the potential benefits and challenges of implementing blockchain ...
Shubham Rawat, Mrs. Poonam
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Indonesian Journal of Business and Entrepreneurship, 2023 The purpose of this research is to build a customized customer relationship management (CRM) model in relation to the utilization of social media marketing for improving marketing performance of budget hotels in West Java, Indonesia.
Roby Setiadi
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