Results 41 to 50 of about 260 (114)

The Role of Product and Service Quality in A Competitive Position: Depositors’ Satisfaction

open access: yesJurnal Economia, 2022
The study seeks how the Regional Development Banks operating in South and West Sulawesi maintain and attract depositors by evaluating the deposit products and banking service quality that have an impact on depositors' satisfaction.
Jusni Jusni   +3 more
doaj   +1 more source

Pengaruh Kualitas Layanan Perbankan Terhadap Kepuasan dan Loyalitas Nasabah Bank Syariah XYZ di Jakarta

open access: yesJurnal Aplikasi Bisnis dan Manajemen, 2017
The competition of the banking industry requires Islamic bank to provide a great services to its customers. Service quality is one of the critical points for the banking industry.
Hendri Wijaya   +2 more
doaj   +1 more source

PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN KOMITMEN NASABAH TABUNGAN BANK PEMBANGUNAN DAERAH (BPD) CABANG UTAMA KENDARI

open access: yesJurnal Ekonomi Modernisasi, 2013
Penelitian ini bertujuan untuk menguji dan menganalisis : (1) Pengaruh kualitas layanan terhadap kepuasan nasabah pada BPD Sultra Cabang Utama; (2) Pengaruh kualitas layanan   terhadap komitmen  nasabah pada BPD Sultra Cabang Utama;  (3) Pengaruh ...
Hayat Yusuf
doaj   +1 more source

Determinan Kepuasan Nasabah KUR Syariah Di BSI Dengan Keputusan Sebagai Variabel Mediasi

open access: yesDialektika: Jurnal Ekonomi dan Ilmu Sosial
Penelitian ini bertujuan untuk mengetahui pengaruh promosi islami, kualitas pelayanan islami, dan kepercayaan terhadap kepuasan nasabah dalam menggunakan pembiayaan KUR di BSI dengan keputusan nasabah sebagai variabel intervening (Studi Pada Bank Syariah
Putri Elindahsari, Elfira Maya Adiba
doaj   +3 more sources

Pengaruh Biaya, Angsuran dan Kualitas Pelayanan Terhadap Kepuasan Nasabah Pembiayaan BMT di Kabupaten Kudus

open access: yesIqtishadia, 2016
Penelitian ini bertujuan untuk menguji pengaruh biaya pinjaman (cost of loan), angsuran pinjaman (loan repayment), dan kualitas pelayanan terhadap kepuasan nasabah pembiayaan Baitul mal wat tamwil (BMT) di kabupaten Kudus.Sampel dalam penelitian ini ...
Wahibur Rokhman
doaj   +1 more source

PENGARUH SYARIAH MARKETING DAN CITRA PERUSAHAAN TERHADAP KEPUASAN NASABAH JASINDO OTO PADA PT ASURANSI JASINDO SYARIAH KANTOR PEMASARAN MEDAN

open access: yesIslamiconomic: Jurnal Ekonomi Islam, 2020
This research entitled Effect of Shariah Marketing and Coorporate Image on Customer Satisfaction JasindoOto At PT Asuransi JasindoSyariah Medan Marketing Office.
Ivo Mei Utari, Rizal Agus, Azhar Azhar
doaj   +1 more source

KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH (STUDI KASUS NASABAH BANK BRI DI GORONTALO)

open access: yesJournal of Business, Finance, and Economics (JBFE), 2023
This research was conducted to determine how much influence service quality and customer satisfaction have on Bank BRI Gorontalo branch.  The purpose of this study was to determine the effect of service quality on customer satisfaction at BRI bank in Gorontalo.  In this study, we took samples from customers who use BRI bank in Gorontalo.  The method in
Siti Rahmatia P.Z Saputra   +2 more
openaire   +1 more source

Pengaruh Relational Benefits Terhadap Kepuasan dan Loyalitas Nasabah

open access: yesSketsa Bisnis, 2019
English The purpose of this study was to determine the extent of the effect of relational benefitson satisfaction and loyalty on customers of the sharia Mandiri bank in Pasuruan City. The population of this study is the customers of the Mandiri Syari'
Fatihatur Rohmah, Intan Zulfa Arieba
doaj   +1 more source

DETERMINAN KEPUASAN PEDAGANG SEBAGAI NASABAH BRI

open access: yesJurnal Ekonomi MODERNISASI, 2016
This study analyzes the factors that affect customer satisfaction. Customers will be satisfied if the bank is able to deliver the quality expected. The quality of service, price, product, promotion and the location is an important factor supporting the performance of BRI for the better. The purpose of this study was to analyze the influence of service,
openaire   +3 more sources

Meningkatkan Kepuasan Nasabah dengan Kualitas Pelayanan, Citra Perusahaan dan Kepercayaan pada Bank Jateng Syariah Cabang Pekalongan

open access: yesVelocity
Penelitian ini bertujuan untuk mengukur kepuasan nasabah dalam menabung. beberapa variabel digunakan diantaranya Kualitas pelayanan sebagai landasan utama untuk mengetahui tingkat kepuasan konsumen, citra perusahaan merupakan salah satu aset terpenting ...
Tamamudin, Desy Prastyani
doaj   +1 more source

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