Results 51 to 60 of about 202,177 (146)

PENGARUH DIMENSI KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH

open access: yesJurnal Manajemen Pemasaran dan Perilaku Konsumen, 2022
In winning the competition to win the hearts of bank customers, they must design a strategy regarding service quality. Banks as a sector of financial services, its performance will depend on whether the overall service is good or bad for its customers.
Miftah Khairuman, Noermijati Noermijati
openaire   +1 more source

Pengaruh Kualitas Layanan Perbankan Terhadap Kepuasan dan Loyalitas Nasabah Bank Syariah XYZ di Jakarta

open access: yesJurnal Aplikasi Bisnis dan Manajemen, 2017
The competition of the banking industry requires Islamic bank to provide a great services to its customers. Service quality is one of the critical points for the banking industry.
Hendri Wijaya   +2 more
doaj   +1 more source

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Perbankan Syariah

open access: yesAl-Tijary, 2018
Increasing customer satisfaction is a demand that must be implemented, because by increasing customer satisfaction then the existence of Islamic banking can be maintained. Although the level of competition sharia financial institutions are also getting tighter.
Zulfikri Charis Darmawan   +1 more
openaire   +3 more sources

PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN NASABAH DI KANTOR PRUDENTIAL (PRU ADVANTAGE) YOGYAKARTA [PDF]

open access: yes, 2018
Penelitian ini bertujuan untuk mengetahui: 1) besarnya pengaruh kualitas pelayanan terhadap kepuasan nasabah kantor prudential (Pru Advantage) Yogyakarta, 2) besarnya  pengaruh  kualitas  produk  terhadap  kepuasan  nasabah kantor prudential (Pru ...
Pertiwi, Arum Ria, Muhyadi, Muhyadi
core  

Determinan Kepuasan Nasabah Pada Bank Syariah Indonesia

open access: yesel-Jizya : Jurnal Ekonomi Islam, 2022
This research aims to show service quality, internet banking, trust, and accessibility partially or simultaneously on customer satisfaction at Bank Syariah Indonesia Bengkalis sub-branch office. This research was built using a quantitative descriptive approach based on primary and secondary data in questionnaires and library literature.
Eri Supra, Decky Hendarsyah
openaire   +3 more sources

PENGARUH PENILAIAN NASABAH, KUALITAS PELAYANAN, DAN KEPUASAN NASABAH, TERHADAP LOYALITAS NASABAH PADA BANK MUAMALAT KCP PALOPO [PDF]

open access: yes, 2022
ABSTRAK Jusaminawati 2022, “Pengaruh Penilaian Nasabah, Kualitas Pelayanan, dan Kepuasan Nasabah, Terhadap Loyalitas Nasabah pada Bank Muamalat KCP Kota Palopo.” Skripsi Program Studi Perbankan Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut ...
JUSAMINAWATI, JUSAMINAWATI
core  

Determinan Kepuasan Nasabah KUR Syariah Di BSI Dengan Keputusan Sebagai Variabel Mediasi

open access: yesDialektika: Jurnal Ekonomi dan Ilmu Sosial
Penelitian ini bertujuan untuk mengetahui pengaruh promosi islami, kualitas pelayanan islami, dan kepercayaan terhadap kepuasan nasabah dalam menggunakan pembiayaan KUR di BSI dengan keputusan nasabah sebagai variabel intervening (Studi Pada Bank Syariah
Putri Elindahsari, Elfira Maya Adiba
doaj   +3 more sources

PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN KOMITMEN NASABAH TABUNGAN BANK PEMBANGUNAN DAERAH (BPD) CABANG UTAMA KENDARI

open access: yesJurnal Ekonomi Modernisasi, 2013
Penelitian ini bertujuan untuk menguji dan menganalisis : (1) Pengaruh kualitas layanan terhadap kepuasan nasabah pada BPD Sultra Cabang Utama; (2) Pengaruh kualitas layanan   terhadap komitmen  nasabah pada BPD Sultra Cabang Utama;  (3) Pengaruh ...
Hayat Yusuf
doaj   +1 more source

The Role of Product and Service Quality in A Competitive Position: Depositors’ Satisfaction

open access: yesJurnal Economia, 2022
The study seeks how the Regional Development Banks operating in South and West Sulawesi maintain and attract depositors by evaluating the deposit products and banking service quality that have an impact on depositors' satisfaction.
Jusni Jusni   +3 more
doaj   +1 more source

Pengaruh Biaya, Angsuran dan Kualitas Pelayanan Terhadap Kepuasan Nasabah Pembiayaan BMT di Kabupaten Kudus

open access: yesIqtishadia, 2016
Penelitian ini bertujuan untuk menguji pengaruh biaya pinjaman (cost of loan), angsuran pinjaman (loan repayment), dan kualitas pelayanan terhadap kepuasan nasabah pembiayaan Baitul mal wat tamwil (BMT) di kabupaten Kudus.Sampel dalam penelitian ini ...
Wahibur Rokhman
doaj   +1 more source

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