Results 71 to 80 of about 260 (114)
Jurnal Benefita, 2018 This searched aims to determine how much influence of service peformance (X) and satisfaction (Z), simultaneously and partially to customer loyalty (Y) at PT.
Febsri Susanti, Winda Ekazaputri
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Monex: Journal Research Accounting Politeknik Tegal, 2015 Tujuan dilakukan penelitianini adalah untuk mengetahuiMeningkatkan mutu pelayanan yang lebih baik lagi pada Baitul Maal Wa Tamwil (BMT) Syirkah Muawanah Nadhatul Ulama kramat, agar tercipta sebuah hubungan kerjasama yang baik dengan nasabah secara ...
M. Bagus Nurani Hesti Widianti
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Kontribusi Pelayanan Terhadap Kepuasan Nasabah Bank Muamalat
Jurnal Studi Agama dan Masyarakat, 2018 This study is conducted to investigate the service to customers’ satisfaction at Bank Muamalat Branch of Sampit. To measure variables: 1) Convenience, 2) customer relationship with employees, 3) technical compensation of officers, and 4) costs.
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PENGARUH DIMENSI BANKING SERVICE QUALITY (BSQ) TERHADAP KEPUASAN NASABAH BANK
Jurnal Economia, 2012 : Effect of Banking Service Quality (BSQ) Dimensions towards Bank Customer Satisfaction. This study aims to determine the effect of Banking Service Quality (BSQ) to the customer satisfaction of BPD Bank in DIY.
Sri Sumardiningsih +4 more
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Pengaruh Nilai Pelanggan Kepuasan Terhadap Loyalitas Nasabah Tabungan Perbankan Di Sulawesi Selatan
Jurnal Manajemen dan Wirausaha, 2007 The concept of service quality%2C consumers satisfaction and service loyalty is related to each other. The correlation between consumers value and loyalty is also effected by product characteristic and its purchasing pattern. If the purchase the purchase
Alida Palilati
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Jurnal Ilmiah SINERGI, 2014 Penelitian ini bertujuan untuk mengetahui pengaruh kinerja pelayanan (Service Performance) Frontliner dan kepuasan nasabah terhadap loyalitas nasabah Pt.BCA, Tbk cabang Permata Buana.
Muslimah ., Sonny Koeswara
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Jurnal Ilmiah SINERGI, 2016 Penelitian ini bertujuan untuk mengetahui pengaruh kinerja pelayanan Frontliner dan kepuasan nasabah terhadap loyalitas nasabah PT. BCA, Tbk cabang Permata Buana.
Sonny Koeswara, Muslimah Muslimah
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MENGUKUR TINGKAT KEPUASAN NASABAH DENGAN ANALISIS TINGKAT KEPENTINGAN DAN KEPUASAN PELANGGAN
Al-KALAM JURNAL KOMUNIKASI, BISNIS DAN MANAJEMEN, 2017 There are quite similar reasons for debtors in selecting bank to the reasons in keeping funds. It is not merely concerning interest rate and facilities, service is also an important factor. This factor is greatly important regarding business activity between one bank and others can be said to be the same.
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Jurnal Apresiasi Ekonomi, 2019 The aim of this study is to find out how the Service Quality affecting Customer Loyalty and find out also whether the Customer Satisfaction acts as an intervening variable. From the results of this study, the variable Service Quality (X) significantly affects on customer loyalty (Y) where the regression coefficient is 0.308 with a significant level 0 ...
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Implementasi Algoritma C4.5 untuk Analisa Performa Pelayanan Bank Terhadap Nasabah
Jurnal Eksplora Informatika, 2017 Perbankan adalah segala sesuatu yang berkaitan dengan bank, kegiatan usaha, serta cara dan proses dalam melaksanakan kegiatan usahanya. Tujuan dari penelitian ini adalah untuk mengetahui tingkat kepuasan nasabah terhadap pelayanan yang diberikan oleh ...
Fandi Ramadhan Wiratama, Setia Astuti
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