Results 61 to 70 of about 260 (114)
Analisis Kualitas Produk untuk Meningkatkan Kepuasan Nasabah
Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah, 2020 The purpose of this article is to find out how to optimize product quality for customer satisfaction. The type of data used in this article is secondary data. Secondary data is data obtained from library sources which include documents, books, and research reports.
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Evaluasi Kinerja Bank Sampah Kartini Mandiri Desa Pesanggrahan Kota Batu
Jurnal Pembangunan dan Alam Lestari, 2015 Penelitian ini dilakukan untuk menganalisis kondisi eksisting dan kinerja bank sampah Kartini Mandiri Desa Pesanggrahan Kota Batuatas pelayanannya terhadap nasabah dilihat dari tingkat kepuasan dan tingkat kepentingan.
Puspita Dwi Apriliyanti +2 more
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Almana: Jurnal Manajemen dan Bisnis, 2018 Masyarakat yang berpikiran praktis tentu lebih senang menggunakan kartu kredit karena alasan kemudahan dalam melakukan transaksi bisnis. Kualitas pelayanan sangatlah penting dalam bisnis perbankan, selain menawarkan berbagai macam produk, perbankan ...
Rizky Ferrari Oktavian
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Ultima Management : Jurnal Ilmu Manajemen, 2011 The bank's customer service quality is one of the primary factor that can effect customer's loyality. This research examined the effect of service quality on customer loyalty with the intermediation customer satisfaction and intermediation customer perceived value.
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Do Social Role-Based Strategies Matter For Gen-Y Customers? The Case Of Indonesian Islamic Banks
Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah, 2020 Since its conception, Islamic banks (IBs) have been perceived to be more society-oriented than its counterpart. IBs are expected to engage with their customers in the higher ethical norm, more philanthropic activities, and also concern with their impact ...
Putri Swastika
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DAMPAK KUALITAS LAYANAN DAN NILAI NASABAH TERHADAP KEPUASAN NASABAH PERBANKAN SYARIAH
Ekspansi: Jurnal Ekonomi, Keuangan, Perbankan dan Akuntansi, 2019 Abstract: This research refers to studying service quality and customer value towards customer satisfaction in Islamic banking with a case study in PT Bank Syariah Mandiri Lhokseumawe Branch. The data used in this study are primary data through interviews using a questionnaire. The sample in this study was accidental sampling.
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FAKTOR-FAKTOR KEPUASAN NASABAH PADA BANK BUKOPIN
Jurnal Manajemen Kewirausahaan, 2018 Kualitas pelayanan dan Kulitas produk merupakan dua dari beberapa faktor yang diduga relatif besar dalam mempengaruhi kepuasan nasabah. Untuk membuktikan pengaruh keduanya maka dilakukan penelitian ini dengan tujuan untuk mengetahui pengaruh kualitas pelayanan dan produk terhadap kepuasan nasabah.Penelitian dilakukan di Bank Bukopin Bekasi dengan ...
Esti Handayani, Elisa Indriani
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PENGARUH AKTIVASI MEREK, HAMBATAN BERPINDAH DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK “X”
Jurnal Aplikasi Bisnis dan Manajemen, 2017 The policy by the Bank of Indonesia to decrease interest rate of Bank Indonesia’s certificate, from 11,82% in 2008 to 4,20% in 2012 causes the declination of the interest rate for the bank products such as savings, deposit, and giro.
Mila Fauziah +2 more
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DETERMINAN KEPUASAN NASABAH DALAM MEMBENTUK LOYALITAS NASABAH PT BTN CABANG AMBON
Jurnal Minds: Manajemen Ide dan Inspirasi, 2018 This study wanted to know the factors that are determinant of satisfaction in order to form customer loyalty PT BTN Ambon Branch. The purpose of this research is to analyze the influence of service quality factor, trust, customer value, product superiority, corporate image to satisfaction and customer loyalty of PT BTN Ambon Branch.
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JEBIS (Jurnal Ekonomi dan Bisnis Islam), 2017 This research aims to examine the role of customer satisfaction as a mediating variable to connecting service quality to customer loyalty in Islamic Banks.
Muhammad Zakiy Ishak +1 more
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