Results 11 to 20 of about 5,005 (210)
From Multi-Channel Retailing to Omni-Channel Retailing
Journal of Retailing, 2015 The world of retailing has changed dramatically in the past decade. The advent of the online channel and new additional digital channels such as mobile channels and social media have changed retail business models, the execution of the retail mix, and shopper behavior. Whereas multi-channel was in vogue in the last decade in retailing, we now observe a
Peter C. Verhoef +2 more
exaly +6 more sources
Integrated Order Picking and Multi-Skilled Picker Scheduling in Omni-Channel Retail Stores
Mathematics, 2022 Utilizing local brick-and-mortar stores for same-day order fulfillment is becoming prominent in omni-channel retailing. Efficient in-store order picking is critical to providing timely value-added omni-channel delivery services.
Shandong Mou
doaj +1 more source
Journal of Transport and Supply Chain Management, 2023 Background: Omni-channel retailing is blurring the lines between online and physical stores for consumers as it provides consumers with more choices, convenience and a seamless shopping experience.
Tristan Ermes, Wesley Niemann
doaj +1 more source
Sustainable Business and Society in Emerging Economies, 2022 Purpose: Recent research about consumer webrooming behavior has conferred the importance and wide prevalence of this behavior and indicates the impelling need for the exploration of this emerging phenomenon in the omni-channel retail environment.
Sarah Zafar, Rana Muhammad Shahid Yaqub
doaj +1 more source
Online retail returns management: Integration within an omni-channel distribution context [PDF]
, 2016 Online retail returns management: Integration within an omni-channel distribution context Purpose With the rapid growth of consumer sales being fulfilled through omni-channel retailing, this paper explores the subsequent impact on the levels of ...
Carlos Mena and Michael Bourlakis +3 more
core +2 more sources
Jurnal Manajemen Dan Kewirausahaan, 2022 Multi-channel integration is a prerequisite for omni-channel retail success. Implementation of good multi-channel integration increases satisfaction and has an impact on long term relationships with customers, one of which is customer loyalty.
Dessy Yunita +5 more
doaj +1 more source
Mastering Omni-Channel Retailing Challenges with Industry 4.0 Concepts [PDF]
, 2020 Omni-Channel Management is an important trend, which allows retailers to improve customer experiences. Notwithstanding, entirely seamless integration of all channels, for example, in terms of customer or pricing data or consistent product offerings, is ...
Barann, Benjamin +3 more
core +2 more sources
Multi-Channel and Omni-Channel Retailing in the Scientific Literature: A Text Mining Approach
Journal of Theoretical and Applied Electronic Commerce Research, 2022 Electronic commerce appeared as a new way of managing businesses in the digital era. However, it has also been accelerated by the recent pandemic situation. Retailers had to find new strategies of reaching customers in the online environment.
Claudiu Cicea +2 more
doaj +1 more source
From bricks-and-mortar to bricks-and-clicks: logistics networks in omni-channel grocery retailing [PDF]
, 2018 Purpose: The advent of grocery sales through online channels necessitates that bricks-and-mortar retailers redefine their logistics networks if they want to compete online. Because the general understanding of such bricks-and-clicks logistics systems for
Hübner, Alexander +3 more
core +2 more sources
Shared Capacity Routing Problem − An omni-channel retail study [PDF]
European Journal of Operational Research, 2019 zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Joydeep Paul +3 more
openaire +3 more sources