ESG Performance Evolution in Retail: A Systematic Review and Meta‐Analysis
ABSTRACT Environmental, social, and governance (ESG) practices have transformed from peripheral corporate social responsibility initiatives into core strategic imperatives in retail. Despite growing interest, the literature remains fragmented across disciplines and geographic contexts, with no comprehensive sector‐specific analysis examining the ...
Jiyeon Kim, Wooyoung Yang
wiley +1 more source
Young consumers online and offline channel purchase behaviour [PDF]
Consumers purchase path has become increasingly fragmented, as consumers now shop across various online and offline channels to complete a single transaction. Certain aspects need to be taken into consideration, to understand how consumers choose between
Lalwani, Dilip
core
Assortment Planning in Omnichannel Retailing Under Product Returns and Showcase Capacity
ABSTRACT We investigate the assortment planning decisions of a retailer that operates an online sales channel and a brick‐and‐mortar store. We explicitly investigate the impact of product returns, which is a norm in modern retailing and a factor for lost profit.
Amin Aslani, Osman Alp
wiley +1 more source
Solving the location problem of front distribution center for omni-channel retailing
Consumer demand and retailing models nowadays are being upgraded more frequently. More and more retailers are switching to the Omni-channel retailing model.
Jikai Huang, Xianliang Shi
doaj +1 more source
Enhancing retail operations: Dynamic fulfilment strategies in omnichannel retail
This study explores the trend of in-store fulfillment in omnichannel retail, where nearby store inventories are utilized for online order fulfillment. This model presents advantages such as faster delivery, cost reduction, improved stock management, increased sales, and enhanced customer satisfaction.
Hümeysa İskender +6 more
openaire +2 more sources
Haptic Feedback and the Role of Need for Touch on Augmented Reality Mobile Shopping Apps
ABSTRACT As mobile commerce has become increasingly prevalent, retailers have sought to enhance the mobile shopping experience by incorporating multisensory stimulation (i.e., visual, auditory, and now tactile stimulation). This paper investigates the presence of sensory inputs, specifically haptic feedback, when positioning and manipulating augmented ...
Margot Racat +2 more
wiley +1 more source
Perception of Consumers towards Sustainable Omni-Channel Retailing [PDF]
The previous two decades have seen a considerable shift in the retailing paradigm due to information technology, going from a one way channel to online channel, multiple channel, and most recently, a sustainable omni-channel retailing.
Vanishree Sah P. +2 more
doaj +1 more source
Trade Unions and Sociotechnical Change: Examining Legal Mobilisation in the Retail Sector in Chile
ABSTRACT This article examines how trade unions in Chile adopted legal mobilisation to address a sociotechnical transformation agenda that triggered wage decline and work intensification. The proposed change involved the implementation of a Functional Flexibility Plan by a multinational retailer, facilitated by in‐store logistics and supermarket front ...
Alejandro Castillo +2 more
wiley +1 more source
La elección del canal de queja en el contexto minorista omnicanal [PDF]
La distribución omnicanal es la estrategia que están adoptando las empresas minoristas, lo que significa la proliferación de canales y puntos de contacto a disposición de los consumidores para interactuar con las empresas durante el proceso de compra ...
Frasquet Deltoro, Marta +2 more
core
The Impact of Amazon Facilities on Local Economies
ABSTRACT A number of large companies deploy facilities—factories, warehouses, shopping malls—that employ thousands of people directly and indirectly. Local governments have been enticing these companies with various financial incentives. But how much economic growth do these facilities promote, if any?
Vikram Pathania, Serguei Netessine
wiley +1 more source

